Natterjacks Reviews

4.7 Rating 2,923 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my order, really love the packaging and item arrived in good time. Its a very good idea having the opinion of writing a review. I'll but again from you. Many thanks 😊”

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Posted 3 years ago

Hi Marion, Thank you so much for your great review, we're so glad you had a good experience shopping with us! We can't wait to welcome you back!

Posted 3 years ago

“Very quick delivery of the package, which was securely wrapped. I'm very happy with the product (the first I've ordered from Natterjacks) and so am happy to recommend this company.”

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Posted 3 years ago

“Smooth raffle experience once again. Courier used provides good timeframe and redelivery service. Great customer service from the sales team. Box had minor damage unfortunately but barely noticeable.”

Natterjacks 5 star review on 12th May 2021

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Posted 3 years ago

“I have used natterjacks twice and I am very happy with my orders and the service, I would definitely recommend to anyone thinking of buying from this company. Also worth a mention was the delivery, delivered within two days of purchase, five stars!”

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Posted 3 years ago

“Effective communication”

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Posted 3 years ago

“item was half price, the lowest i could find anywhere, communication and delivery great, so will add you to my list of good companies.”

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Posted 3 years ago

Hi Tracy, We are so happy to hear that you enjoyed your experience, we can't wait to welcome you back!

Posted 3 years ago

“Fast deleviery, website easy to use.”

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Posted 3 years ago

“Goods arrived on time ,in excellent condition within a strong paper bag .can definitely recommend this store.”

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Posted 3 years ago

“Good price good delivery time 👍”

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Posted 3 years ago

“I made a mistake in my order - the guys game me a buzz the next day and sorted it out - item was with me in Northern Ireland within 2 day! 👍🏼🔥🔥”

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Posted 3 years ago

Hi Steve, Thanks so much for your kind review, we're so glad you enjoyed your experience!

Posted 3 years ago

“Fab service fast delivery will definitely be shopping with you guys again 5 star service”

Natterjacks 5 star review on 8th May 2021

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Posted 3 years ago

Hi Lisa, We're so glad you love your new purchase and we can't wait to have you shop with us again!

Posted 3 years ago

“Local skate shop in Kingston area. Lots of fresh kit to bag!”

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Posted 3 years ago

“Good range of clothes would definitely order from again”

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Posted 3 years ago

“Product is amazing thanks a lot.”

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Posted 3 years ago

“Expensive postage and not free returns which is not explained well.”

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Posted 3 years ago

Hi there, Thank you for your review. We would just like to say that we state very clearly on our returns information that our returns are not free and do incur a charge, this is due to us being a small, independent company. All returns information can be found at the link below. https://www.natterjacks.com/returns-i13

Posted 3 years ago

“Support this shop rather than a faceless corporation. Just as cheap. Real people who give a s**t....”

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Posted 3 years ago

“SERVICE WAS ON POINT AND DELIVERY WAS FAST TOO THANK YOU NATTERjacks.”

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Posted 3 years ago

“Great service and quick delivery. Helpful over the phone with online shopping for stock, colour and sizing of items. Have used Natterjacks twice now and will use again.”

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Posted 3 years ago

“Always on point.. staff are very helpful. will recommend 💯”

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Posted 3 years ago

“Amazing service!”

Natterjacks 5 star review on 5th May 2021

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Posted 3 years ago

Natterjacks is rated 4.7 based on 2,923 reviews