Natterjacks Reviews

4.7 Rating 3,092 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 7th May 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product with quick dispatch and postage”

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Posted 4 years ago

“Friendly, helpful customer service. Great product and fast delivery.”

Natterjacks 5 star review on 9th March 2021

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Posted 4 years ago

“The Stussy hat I ordered was not as expected. For the price, I had expected a higher grade material similar to a Stussy hat I had owned before. This is the reason the hat was returned.”

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Posted 4 years ago

“Rude customer services with bad attitude ! My goods were lovely when they arrived took four days even though next day delivery was paid! Happy with my goods but after the rude customer service I wouldn’t use this company again.”

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Posted 4 years ago

“Great delivery and packaging. High quality product”

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Posted 4 years ago

“I ordered a Patagonia trucker hat which was delivered quickly and I was very happy with the hat when it arrived. Great service and communication all round.”

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Posted 4 years ago

“Brought a jacket and top both were a great fit good efficient service happy days pleasure to deal with”

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Posted 4 years ago

“Very happy with the products but recently had a shipment lost by the carrier and i had to wait 10 days for the re shipment which i was very unhappy about.”

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Posted 4 years ago

“First order on the web site, it was really slick and I cant believe I got my items three days later even during a pandemic. Would deffo buy again. Thank you”

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Posted 4 years ago

“Excellent customer service. Staff really helpful and friendly. Would definitely recommend. Great value for money”

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Posted 4 years ago

“Excellent speedy service and fantastic range of brands”

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Posted 4 years ago

“Great price and service”

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Posted 4 years ago

“Great service and super fast delivery”

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Posted 4 years ago

“Excellent service & product...Thankyou.”

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Posted 4 years ago

“good price for shirt i ordered ,quick delivery and notifications ,pleased with purchase will use natterjacks again”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“It's always a lovely experience shopping at Natterjacks. Mainly online in recent times of course, but when I've had to phone up to discuss an order the lady or fella on the other end of the line is always helpful, polite and professional. Not to mention the fantastic ranges of clothes and accessories that they offer. I highly recommend Natterjacks!”

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Posted 4 years ago

“jacket was excellent . delivery really quick too , thank you :)”

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Posted 4 years ago

“Easy and efficient to order. Delivery on time and Carhartt socks for a gift were perfect. Thank you”

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Posted 4 years ago

“Quick delivery and quality items, I'm very satisfied. Way too many clothes I would love to buy from this store”

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Posted 4 years ago

Natterjacks is rated 4.7 based on 3,092 reviews