Natterjacks Reviews

4.7 Rating 2,923 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a certain pair of trainers which I found on the site. I’ve never heard of the company so I was hoping that they would arrive. I need not of worried at all. I received emails throughout the delivery and were delivered perfectly. So thank you very much Natterjacks”

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Posted 4 years ago

“Excellent ta”

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Posted 4 years ago

“I will not be ordering from you again as you use Royal Mail to deliver and I’ve waited over a week when I got a message from them saying it would be delivered 3 days earlier. I don’t even know if my order will turn up as cannot contact anyone. Completely unexceptable and I’ll shop elsewhere in future”

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Posted 4 years ago

“As an avid collector of street wear and SB’s, I have been buying from the store for many years and before the recent hype of sbs. As my local store it’s nice to know that I can go in and be met with knowledgable and friendly staff, all of who are very passionate about the brands they stock and the street wear culture itself. They are able to help and make you feel you can browse the store. Super happy that you guys are getting some killer gear in store and I will obviously continue to support as I have over the years. Keep up the great vibe in store and social content. Much love”

Natterjacks 5 star review on 14th November 2020

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Posted 4 years ago

“Good service,price and arrived on time!”

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Posted 4 years ago

“Easy transaction, won through a raffle and the process was no stress at all! Putting some bigger stores to shame 💪🏽”

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Posted 4 years ago

“Quick delivery. Item bought was really well priced compared to other web sites. Will definitely buy from this company again.”

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Posted 4 years ago

“Bought an Adidas Originals Gilet for a Christmas present, was an excellent price and arrived really quickly, all nicely boxed up . Would definitely use again .”

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Posted 4 years ago

“Amazing experience. Order was dispatched rapidly and delivery updates on time. Would definately buy from Natterjacks again. ***** experience.”

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Posted 4 years ago

“Natterjacks was a pleasure to engage with. Easy purchase with multiple payment options. Tracked delivery and quick turnaround. Very satisfied.”

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Posted 4 years ago

“Excellent service,attention to detail and communication with prompt supply of quality product”

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Posted 4 years ago

“Great service and fast delivery”

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Posted 4 years ago

“Great clothing selection and super speedy delivery. Love this store.”

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Posted 4 years ago

“Very good service, extra fast delivery!!! The order was packed like it would in store (in a bag) and then into a delivery bag which is a nice touch!”

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Posted 4 years ago

“Extremely happy with the level of customer service, they double checked my order with me to ensure the correct size was delivered which arrived in good time. Will recommend and purchase from them again. 10/10”

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Posted 4 years ago

“Super fast service and an amazing selection of skate and urban utility wear.”

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Posted 4 years ago

“Loads of items I can’t even find from other stores, including from the brand! Great prices and quick delivery with a personal note from who picked and pack your items. Big rep that only most internationals get and all from a local Kingston store.”

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Posted 4 years ago

“Very happy with the Vans hoody I ordered for my son. It arrived swiftly and included the Natterjack paper carrier bag and a personalised note so that we knew who had packed and sent it. Lovely friendly touch!”

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Posted 4 years ago

“Great quality items look even better than online they keep you updated for delivery and arrived when promised”

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Posted 4 years ago

“Really amazing clothing, delivery was fast. A pleasure to buy from. Would definitely recommend.”

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Posted 4 years ago

Natterjacks is rated 4.7 based on 2,923 reviews