Natterjacks Reviews

4.7 Rating 2,927 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,927 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, quick service and fabulous quality product.”

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Posted 8 years ago

“quick delivery even though Christmas.”

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Posted 8 years ago

“Fast shipping and great quality of shoes”

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Posted 8 years ago

“Excellent shipping time and packaging.”

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Posted 8 years ago

“Hi I bought them for my grandson who wont have them until Christmas therefore unable to comment further”

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Posted 8 years ago

“Excellent, quick service.”

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Posted 8 years ago

“I ordered a gift card as a Christmas present online which was very straightforward and it arrived 2 days later. Excellent service.”

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Posted 8 years ago

“Customer service are very helpful. Very fast. Double box package which is good. The things I don't like is paying UK tax which I shouldn't have because I am an international customer and the last thing was a very expensive courier charges which is 30 GBP. Originally it is only 20 GBP (they change it on a last minute). If you are looking for a suggestion get DPD for Middle east orders. Very cheap...”

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Posted 8 years ago

“Until the shipping was early. It's great support. Thank you.”

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Posted 8 years ago

“I was very impressed at the level of customer service I received when I was called by the store the following day after I made my purchase online. Although this was only to clarify my shipping, I felt like that were really going the extra mile. Cheers boys for the dank bits”

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Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

“Good fast delivery and great product”

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Posted 8 years ago

“Will not know until grandchild opens present on Christmas day I think it looks great...........d/m”

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Posted 8 years ago

“Always a pleasure buying from Natterjacks. Easy to use website and quick delivery. Have always found them helpful and willing to add that personal touch, which makes a great difference these days.”

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Posted 8 years ago

“I ordered Asics Gel Lyte 11 trainers which I was having difficulty sourcing elsewhere in the correct size. The item was delivered within a few days with free delivery and I am very pleased with the item.”

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Posted 8 years ago

“Found this store after trawling the internet looking for a specific make, type and size of trainer. Their website had the exact thing but as i didn't know them I was skeptical so i rang them. Really helpful chatty chap answered the phone and answered my questions, put me at ease and i ordered from the website. Trainers were delivered quickly and were well packaged.....a few free stickers too :) I have added the store to my bookmarks and will def use them again. Trainers are excellent. Many thanks!”

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Posted 8 years ago

“Quick postage and the trainers were fantastic”

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Posted 8 years ago

“Great customer service, really swift at coming back to me. Jamie and Ash doing some great work and problem solving issues which were created by Royal Mail. Thanks Gents!”

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Posted 8 years ago

“Very good quick service & good value”

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Posted 8 years ago

“The item arrived quickly and as shown of the shops site. Satisfied customer.”

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Posted 8 years ago

Natterjacks is rated 4.7 based on 2,927 reviews