Natterjacks Reviews

4.7 Rating 3,019 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the item was delivered to the wrong house but nothing to do with Natterjacks when i rang up the lad was proper sound to me and said for me to ring up my local DPD which allowed me to track down my order. he also said to have a good weekend to me which is how all customer service staff should be with customers. will definitely be ordering again because of that! top lads”

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Posted 8 years ago

“Good, quick easy ordering, fast fulfilment - nice job, well done.”

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Posted 8 years ago

“Natterjacks- Ive never had an issue ordering with you. For some reason this time, its taking a little longer than expected to receive my order. Other than shipping you guys are great.”

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Posted 8 years ago

“I'm really happy with the service in store and online. My Jordan dub zero and retro 9's shoes are mint and I look forward to shopping more with natterjacks”

Natterjacks 5 star review on 2nd May 2016

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Posted 8 years ago

“good and fast delivery. everything's OK. many thanks”

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Posted 8 years ago

“Tax free is Awesome! Processing order speed fast! lot of product! good shop Experience!”

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Posted 8 years ago

“Quick response. The manager(Ash George) was very kind for letting me know when I needed to pay extra shipping fee.”

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Posted 8 years ago

“very good”

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Posted 8 years ago

“Quick delivery! Highly recommend this site!”

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Posted 8 years ago

“quick and efficient - received my trainers a couple of days after placing my order - happy”

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Posted 8 years ago

“Good pair of trainers great price quick secure delivery”

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Posted 8 years ago

“Probabily the cheapest and most trusted site for sneakers and more !! The delivery fee was far the reasonable than other site”

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Posted 8 years ago

“Service, Contact and Speed AAA+++! Rare items for excellent price. Everytime again. Auch nach Deutschland: innerhalb von einer Stunde bekommt man Antwort auf Anfragen. Auf Individuelle Fragen wird direkt eingegangen, sogar mit Bild. Das fand ich ausgezeichnet. Versand nach D ist mit dpd mehr als transparent und mit 4 Tagen sehr flott.”

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Posted 8 years ago

“Very pleased with my purchase , very good price and they arrived quicker than expected.”

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Posted 8 years ago

“First time online but been shopping in store for many many years, online service as good as expected from a company that has impeccable customer service! Big up the natterjacks team”

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Posted 8 years ago

“Should indicate the size is UK or US”

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Posted 8 years ago

“Fast & Smooth Trading! Very Good Customer Services!!!”

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Posted 8 years ago

“Ordered a pair of Jordan boots from Natterjacks, they shipped them very quickly double boxed. Item was in perfect condition and a 10% discount code for next order, which no doubt I will be using. All in all, excellent service and competitive pricing. I can highly recommend !”

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Posted 8 years ago

“Item as described - postage was prompt and packaging was secure My only criticism being that I was not able to apply my 10% discount code to the order.”

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Posted 8 years ago

“Le short est parfait, l'envoi a été rapide et la communication parfaite. Les frais d'envoi sont un peu élevés.”

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Posted 8 years ago

Natterjacks is rated 4.7 based on 3,019 reviews