Natterjacks Reviews

4.68 Rating 1,555 Reviews
93 %
of reviewers recommend Natterjacks
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Natterjacks Reviews

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Quick and easy ordering, arrived well packaged and promptly. Hoodie is great quality, will definetly use natterjacks again.
Posted 11 hours ago
Because of the awful customer service I received after I had bought the item I will never shop here again. I bought a pair of trainers that had a fault and am having to go through Paypal to get my money back. Natterjacks are refusing to refund me until the case ends which is 3 weeks away all because of "company policy". They said if I closed the case they would be able to refund me then, like I am going to close the case when that would leave me not covered by Paypal protection, I do not trust that Natterjacks would refund me because of this so there's no way I am gonna close the case, however once the shoes have been returned I want my money back because holding money that is rightfully mine is wrong, what sort of company wouldnt refund the customer once they have the faulty item back.
Posted 12 hours ago
Great experience from start to finish.
Posted 15 hours ago
Good overall service marred by the fact that the free postage facility available to other parts of the UK is withdrawn to N. Ireland. Also, Royal Mail delivered the parcel a day late from their specified time of delivery.
Posted 23 hours ago
Lovely purchase. Quick delivery. Would be nice to have a click and collect option as delivery quite pricey. But saying that lovely item, so worth it really !!
Posted 1 day ago
Well packaged, great communication...really appreciated the email to double check the size...
Posted 1 day ago
Excellent service, Item was of great quality.
Posted 1 day ago
Came quick and was exactly what I ordered
Posted 1 day ago
Fast delivery and no issues with product or service. I’ll definitely use them again.
Posted 2 days ago
The goods are very good. However, I had problems making the order on line, and I could not complete the order. I contacted Natterjacks and they were not able to take the order over the telephone so I had to get another person, using my details and credit card, to do it otherwise the sale would not have gone through. Seems a little short sighted on Natterjacks
side not to have the facility necessary to take orders over the phone!

C. Goodger (Mrs)
Posted 2 days ago
Great service, parcel arrived quicker than I expected.
Would use Natterjacks again.
Posted 2 days ago
Good selection of items. Fair delivery time.
Posted 2 days ago
Fast efficient online service , packed well with a personal touch . Would def use again .
Posted 2 days ago
Items were brought for a Xmas present quality looks great prompt service would highly recommend
Posted 3 days ago
Excellent product, tee shirt. Really good quality.
Posted 4 days ago
Great local store with brilliant, helpful staff. Top communication and social media, too, with excellent service.
Posted 5 days ago
Super happy with the item-great price, speedy delivery.Great - staight forward service!
Posted 5 days ago
Gift for my son so don’t have detailed feedback yet. Looks great to me!! On time and well packaged
Posted 5 days ago
Natterjacks is awesome, excellent and great! The best skate shop with loads of great products. Very personable and great communication.
Natterjacks 5 star review on 24th November 2020
Posted 6 days ago
First time I have ordered won’t be the last, delivery was quick, item was well packed! I will order from them again! Thank you
Posted 6 days ago
Natterjacks is rated 4.68 based on 1,555 reviews