Natterjacks Reviews

4.7 Rating 3,229 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a good selection of skate shoes and some great sale prices. Item arrived well packaged Delivery as promised.”

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Posted 2 days ago

“Ordered a pair of Stan Smith’s, they arrived within 2 days and really happy with the trainers. I will definitely be a returning customer at Natterjacks.”

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Posted 5 days ago

“Very good items arrived quickly.”

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Posted 1 week ago

“Great service and prices , and superior selection of trainers compared to large high street brands .”

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Posted 1 week ago

“Natterjacks....what a fantastic shop, i ordered a pair of vans in the sale at an unbeatable price they came very quickly with no issues what so ever. I've used natterjacks before and I will definitely be using again.”

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Posted 1 week ago

“Great price, good quality and prompt delivery.”

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Posted 2 weeks ago

“Bought a skate deck for my sons birthday and upon opening the package, noticed I'd been sent the incorrect colour to what I had ordered. After sending an email (which was replied to pretty fast to be fair), was told to send it back and place a new order as they still had what I originally ordered in stock and I would be refunded in full as this was an error at their end - all good, item sent back and new order placed. I then received an email saying what I ordered again was damaged and in an unsellable condition and had that order cancelled. Although I have now been refunded for both orders, (again, done pretty quickly), as this was my first time using Natterjacks, it has put me off and probably wouldn't use them again unfortunately. I have given three stars due to the good email response and refund times and obviously can't judge the physical shops which I'm sure would be great.”

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Posted 2 weeks ago

“Best shop for anything cool! Online has a great filter to help search out gems. But if you have the time, go for a proper rummage at their shops. Natterjacks is just brilliant!”

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Posted 3 weeks ago

“The trainers were delivered in fast time and excellently packaged to protect the product. Item is new and delivered in new prestine condition.”

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Posted 3 weeks ago

“Never heard of Natterjacks before but they had the trousers we wanted at a good price. Great informed service before we received them. Will use this company again.”

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Posted 3 weeks ago

“Excellent all round. Many thanks”

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Posted 3 weeks ago

“Excellent service. My order was delivered on time as stated by Natterjacks.”

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Posted 3 weeks ago

“5* service and quality of products.”

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Posted 3 weeks ago

“Great shop.Packed well and fast.”

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Posted 4 weeks ago

“Great service”

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Posted 1 month ago

“Very happy quick postage excellent price will use again”

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Posted 1 month ago

“Great fast service, would definitely recommend”

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Posted 1 month ago

“Great item at excellent price. Good Comms and delivery. Highly recommend.”

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Posted 1 month ago

“Aside from the parcel being delayed due to the weather, obviously that wasn't the shops fault, the main reason for the 3 stars and not 5 is the packaging. When it eventually arrived one of the items was split open and its contents were just rattling around inside the unprotected envelope the items were sent in. If the small rip that was on the envelope was slightly bigger, the items would've just fallen out. I would have expected at least some bubble wrap or at least more than just a paper envelope to have been used when sending multiple skateboard parts.”

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Posted 1 month ago

“Staff amazing. Good cool kit. Only go-to independent shop in Kingston worth visiting. Natterjacks, call me about Stan Ray jeans please. Cheers”

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Posted 1 month ago

Natterjacks is rated 4.7 based on 3,229 reviews