Natterjacks Reviews

4.7 Rating 2,918 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was searching the Internet for authentic van's and came across Natterjacks. I was surprised at how much cheaper they were then any other website and at 1st was reluctant thinking it might be a scam. I paid via PayPal for security and since then have been notified of every stage of delivery, my package arrived on time and to my satisfaction was exactly what I ordered. 10/10 customer satisfaction”

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Posted 7 months ago

“Excellent price on full suede NB 574's. Very efficient with regard to dispatching, and rapid delivery. Couldn't be happier, and couldn't recommend enough. Five stars all round.”

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Posted 7 months ago

“They had exactly what I wanted and more. I will be going on there again this week and I received my goods within 48 hours. Top Drawer.”

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Posted 7 months ago

“Great service from Natterjacks. My new Vans trainers were half price, and were dispatched really quickly. Really pleased with them and will look to use Natterjacks again.”

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Posted 7 months ago

“easy to order, prompt delievry, good rpice pon what I was after”

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Posted 7 months ago

“Bought a brilliantly priced Carhartt jumper 👛 Fast delivery 👍👍 Great communication .👍👍👍 Will shop here again ☑️”

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Posted 7 months ago

“They email thank you Discount Codes for using them in the past which don't apply to sale items and you spend over £80 and still have to pay for postage if your basket contains sale items. It's a kick in the teeth when checking out and this tight fisted nature doesn't relfect well on what they think of their customers. The search functionality doesn't allow you to filter more than one brand, size at a time making finding stuff extrucatingly boring and time confusing. All in all you waste hours searching, told no the discount we've sent you won't work on what you want to buy and please pay us postage on top. The stuff takes over a week to come so don't be in a rush.”

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Posted 7 months ago

“arrived on time and as described (was good value too)! my son loves them!”

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Posted 7 months ago

“Great customer service 🌟”

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Posted 7 months ago

“Great choice! Quick delivery. Very happy 😁”

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Posted 7 months ago

“Great selection and good price as well really happy with the item and was cheaper than the major department stores even with there sales prices.”

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Posted 7 months ago

“Great customer service after I clicked to collect my package. The next day they changed it to shipping and it came a few days later from royal mail”

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Posted 7 months ago

“5 star 🌟 service , communication and absolute rapid delivery , simply the best trainers on the web and at the right price too....Thanks a million Natterjacks 🙌🏼👍🏻😎”

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Posted 7 months ago

“Fantastic customer service from order to delivery including missed delivery option communication very good”

Natterjacks 5 star review on 9th April 2024

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Posted 7 months ago

Thanks for the review Mervyn, enjoy your shoes!

Posted 7 months ago

“Good prices. Excellent service. Fast delivery. I recommend you the company.”

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Posted 7 months ago

“Really helpful staff and quick on line response time. Friendly in store too! Great quality products. Natterjacks have a great curation of merchandise.”

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Posted 7 months ago

“Paid for next day delivery and it's still not arrived?”

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Posted 7 months ago

“Perfect from start to finish”

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Posted 7 months ago

“Excellent Service”

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Posted 7 months ago

“First time ordering from Natterjacks, I emailed customer service as I was confused regarding the sizing of the shoes and they responded promptly and even sent pictures of the boxes illustrating the sizing. Product arrived in perfect condition and given the price was 50% off, I'd say it was an amazing deal! Strongly recommend. :)”

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Posted 7 months ago

Natterjacks is rated 4.7 based on 2,918 reviews