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Natterjacks Reviews

4.7 Rating 2,719 Reviews
92 %
of reviewers recommend Natterjacks
Company Reviews Product Reviews
2,086
 Metrics Info
4.7
Based on 2,719 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Natterjacks Reviews

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Bartosz Jekiel
Verified Buyer
“Very swift service, my t-shirts arrive well packaged and I snatched them at a very good price. Tons of stuff to choose from, so I will definitely come back for more!”
Helpful Report
Posted 6 months ago
Sheilla Santos
Verified Buyer
“Fast delivery, the item arrived in good condition, just a few Marks.”
Helpful Report
Posted 6 months ago
John Morritt
Verified Buyer
“Really really helpful quick and efficient. I put my home address for delivery and needed to change it to my work one. I emailed natterjacks and had an almost instantaneous reply saying they would change it for me no problem. Just really refreshing service.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Love them, thank you! Quick postage, great price & well wrapped.”
Helpful Report
Posted 6 months ago
Andrew Smith
Verified Buyer
“Parcel arrived a couple of days after ordering. Well packaged and goods were great.”
Helpful Report
Posted 6 months ago
NEIL HOUSTON
Verified Buyer
“Excellent service from an excellent shop. I ordered shoes online, made an error with the delivery options and the staff at Natterjacks realised that it was probably a mistake, contacted me to clarify and rectified it. The package then arrived promptly, very well packaged and in perfect condition. I would highly recommend this retailer.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Excellent service from start to finish and great free stickers included.”
Helpful Report
Posted 6 months ago
Angharad Rees
Verified Buyer
“Awesome! Extremely pleased with purchase and at a fraction of the retail price. Delivery was swift and on time”
Helpful Report
Posted 6 months ago
Jiri Sedlacek
Verified Buyer
“Fast delivered.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“I ordered a pair of shoes from here and after 10 days they still haven’t arrived. I contacted their customer service and they never even replied. Awful. This feels like a total scam.”
Helpful Report
Posted 6 months ago
Karen Thornhill
Verified Buyer
“Never heard of this company found them through Google, great price and excellent service, quick delivery via Royal Mail, would certainly use again.”
Helpful Report
Posted 6 months ago
Adrienne Patterson
Verified Buyer
“Great, thanks!”
Helpful Report
Posted 6 months ago
Paul Moat
Verified Buyer
“Brilliant ordered trainers came next day. Great condition.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Great customer service, very friendly and helpful Prompt answers via e-mail and phone. Thanks guys!”
Helpful Report
Posted 7 months ago
Ethan Silcox
Verified Buyer
“Brilliant store, deals for vans especially are great!! Bought to pairs from them no issues. Id recommend them from my experience.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Efficient, speedy service”
Helpful Report
Posted 7 months ago
Stuart Christie
Verified Buyer
“Been sent a review however I’m still waiting for my item to arrive… So I can only review the process so far. Poor communication no idea of my parcel will arrive this week had one email saying it was out for dispatch ordered it 8 days ago on ordering the item the delivery time was 2-3days”
Helpful Report
Posted 7 months ago
ALAN KURIAN
Verified Buyer
“Happy with the order”
Helpful Report
Posted 7 months ago
Anna Wozniak
Verified Buyer
“good quality products and fast delivery”
Helpful Report
Posted 7 months ago
Janet Walsh
Verified Buyer
“Great service from start to finish thank you natterjacks”
Helpful Report
Posted 7 months ago
Natterjacks is rated 4.7 based on 2,719 reviews
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