Natterjacks Reviews

4.7 Rating 2,947 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delighted to find the trainers I wanted that were out of stock everywhere else I looked! Super easy to order, great price and fast delivery! Thank you!”

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Posted 7 months ago

“I ordered some trainers from this website, and the trainers arrived and we're not the colour that I ordered. The colour I received aren't even advertised on their website, I emailed Natterjacks and they assured me my order was correct and offered me to return the item. My issue with this is the order I received isn't advertised and I spent £5.50 on delivery.”

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Posted 7 months ago

“Literally no issues what so ever, fast standard delivery & numerous email updates. I was a bit unsure due to the negative reviews but I have absolutely nothing to complain about! Will defo use again :)”

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Posted 7 months ago

“Fantastic sliders, great product for the price. Really quick delivery.”

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Posted 7 months ago

“Very good and pleased with my purchase thanks”

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Posted 7 months ago

“Quick delivery and know your parcel is delivered safely 10/10”

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Posted 7 months ago

“Always showing good hospitality and help when needed very knowledgeable with the many brands on offer . Very good shopping. experience”

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Posted 7 months ago

“Gem of a shop, after ordering online i went to the shop in Kingston too and was great”

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Posted 7 months ago

“Ordered a pair of shoes that were on sale and cannot fault! At first had a few difficulties with check out and payment to which they were super helpful and come back with a quick response and postage was so quick! Will definitely be ordering from again.”

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Posted 7 months ago

“Thank you very much for my purchase, the item I purchased was a very hard item to find, but thank you very much Natterjacks having in stock, and my size, it is 100% appreciated, definitely recommend yourselves, and will be back to certainly purchase again, massive thank you”

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Posted 7 months ago

“Not as good as I hoped to say the least still waiting for a refund as they missed something and wouldn’t resend it also paid for next day and took 6 small issues but annoying:)”

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Posted 7 months ago

“Excellent service and perfect trainers”

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Posted 7 months ago

“Great range of products at a good price. Quick delivery too.”

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Posted 7 months ago

“Very quick turn around on an order arranged for collection from a store. Polite and efficient staff.”

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Posted 7 months ago

“Excellent service ease of ordering and very fast delivery highly recommend. Shoe are comfortable so very pleased indeed.”

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Posted 7 months ago

“Great purchase”

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Posted 7 months ago

“Great products and range. Only issue is how expensive postage is. £7.50 is a bit of a joke considering you could spend £79 and still have to pay it. By far most expensive postage I've paid for clothes. However positive is that it's pretty quick delivery. Unfortunately delivery can't be kept in a safe play so you have to be in and only have two chances to be so until item is sent back and a refund issued.”

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Posted 7 months ago

“I was a bit worried about using this website as never heard of this shop before but so happy with these trainers. I’ve had them before. Great price and quick delivery”

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Posted 7 months ago

“Great sale item, and fast delivery. Got platform women's vans in sale. Lovely comfortable high tops.”

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Posted 7 months ago

“Good customer care and service,it's just the delivery service they use takes too long”

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Posted 7 months ago

Natterjacks is rated 4.7 based on 2,947 reviews