Natterjacks Reviews

4.7 Rating 2,947 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easily the best customer service that I've ever had when buying something online”

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Posted 6 months ago

“Very quick delivery, wow amazing service!!😍💯👏 Thank you Natterjacks😍”

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Posted 6 months ago

“Good price fast delivery I’m very happy with my trainers”

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Posted 6 months ago

“Good quality products and excellent customer service. Best place to go clothes shopping in Kingston.”

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Posted 6 months ago

“I have been shopping at Natterjacks since the early 90s. The staff are always knowledgeable and very helpful. Great stock of brands that you rarely find in one shop! Thank you”

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Posted 6 months ago

“Great purchase and delivery - many thanks”

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Posted 6 months ago

“Very easy to order, delivered promptly. Definitely recommend. I was also delighted to find the Addidas trainers in the black and pink colour which is now less widely available.”

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Posted 6 months ago

“Great service and exactly what I wanted, Thanks Natterjacks!”

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Posted 6 months ago

“Excellent service - ordered online Saturday night and advised it was ready to collect on Monday! Very helpful assistants in Kingston.”

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Posted 6 months ago

“I know the sore in Kingston. First time I used their website. Found the Sauconys I wanted on sale via Google product search results. Shoes were dispatched the same day. Great independent retailer- support them please.”

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Posted 6 months ago

“Great customer service - answered every question quickly. Great prices and good selection to choose from on an easy site to navigate and use. Would shop again”

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Posted 6 months ago

“Fantastic product and quick delivery”

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Posted 6 months ago

“Quality goods at a reasonable price snd delivered before due date”

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Posted 6 months ago

“Customer service really helpful Purchase for my son who loves fleece”

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Posted 6 months ago

“Hi I've done 2 in store returns at same time and only been refunded for 1”

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Posted 6 months ago

“Prompt delivery, great shoes”

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Posted 6 months ago

“Great seller, very good price and value for money, fast delivery and well packaged, highly recommended 👌”

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Posted 6 months ago

“Amazing customer service, very personable staff. Love Natterjacks, we need our local gems like this to remain open for business. Thank you.”

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Posted 6 months ago

“Had what I wanted and the price was competitive. First time using this company, delivery arrived earlier than expected, a good experience”

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Posted 6 months ago

“Amazing quality of trainers, great selection and price! Delivery fee is a bit steep…”

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Posted 6 months ago

Natterjacks is rated 4.7 based on 2,947 reviews