Natterjacks Reviews

4.7 Rating 3,097 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I probably wont use again as I paud £5 for delivery, the shoes are too big (I think they are a mens 5.5 instead of a womens although I cant see this written anywhere) and it costs me £5 to send back. Waste of money really.”

Helpful Report

Posted 5 months ago

“Usual swift, and informative service”

Helpful Report

Posted 5 months ago

“Delivery was prompt Items were as described”

Helpful Report

Posted 5 months ago

“Received my awesome independent thrasher t shirt.Fit and style is great for me,t shirt is soft and print is clear, thanks”

Helpful Report

Posted 6 months ago

“Very Good Customer Service”

Helpful Report

Posted 6 months ago

“Received order within a couple of days during the Christmas period, brilliant company.”

Helpful Report

Posted 6 months ago

“Delivery came in time for Christmas, and it was a sale item! Very good highly recommend.”

Helpful Report

Posted 6 months ago

“Good customer service and delivery. Genuine products and great collection of available in their online website. I had the pleasure to visit the shop to collect my order. Definitely I will order again.”

Helpful Report

Posted 6 months ago

“Great item and super fast delivery”

Helpful Report

Posted 6 months ago

“greate products with great prices.”

Helpful Report

Posted 6 months ago

“I’ve had a very pleasant experience shopping with Natterjacks, I mistakenly order a size 10 shoe instead of a size 8 so I emailed them explaining what had happened and they were very quick to sort that out for me and I’m very grateful for that!”

Helpful Report

Posted 6 months ago

“I still haven’t received it!!!!”

Helpful Report

Posted 6 months ago

“Great products efficient reliable company”

Helpful Report

Posted 6 months ago

“Gift voucher despatched promptly with no fuss.”

Helpful Report

Posted 6 months ago

“First class business. A seamless operation throughout the whole process. I highly recommend them. Tony”

Helpful Report

Posted 6 months ago

“Perfect item & very fast delivery! First time using Natterjacks & id definitely consider using again! Many thanks 🙏”

Helpful Report

Posted 6 months ago

“Really fast delivery, item arrived in perfect condition!”

Helpful Report

Posted 6 months ago

“Great service spot on thank you”

Helpful Report

Posted 6 months ago

“So far i'm unable to say anything positive. My parcel has been misdelivered and i am currently out of pocket. I am hoping this is resolved ASAP, but unfortunately so far no responsibility is being taken.”

Helpful Report

Posted 6 months ago

“Great selection. Delivery always prompt.”

Helpful Report

Posted 6 months ago

Natterjacks is rated 4.7 based on 3,097 reviews