Natterjacks Reviews

4.7 Rating 2,918 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Delivery fast product exceptional. Would definitely buy from Natterjacks again”

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Posted 4 months ago

“Quick delivery - from within the UK; no service problems; high-quality goods. BUY FROM HERE!!!”

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Posted 4 months ago

“Got the trainer as a gift and they were lovely exactly like the picture.”

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Posted 4 months ago

“Excellent service, friendly people and high quality items. Will shop here again.”

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Posted 4 months ago

“Great selection and customer service. Quick delivery. Found the store online by accident and it was a great shopping experience. Definitely going to order more in the future. Highly recommended store.”

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Posted 4 months ago

“Wanted another pair of NEW BALANCE 574 SHOES WHITE, couldn’t find them online apart from via US. Found them on Natterjacks with next day delivery for a great price. I had put the wrong address and it was no bother to update since they replied within the hour- great comms.”

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Posted 4 months ago

“Such fast delivery, perfect item and I loved that it came in a brand bag too! Would absolutely recommend Natterjacks!”

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Posted 4 months ago

“Ordered a Fila jacket for my boyfriend, it arrived fairly quickly and he is so pleased with it, so we are very pleased with the service from Natterjacks”

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Posted 4 months ago

“Bought 2 pairs of shoes I couldnt find anywhere else (Vans, please bring back ComfyCush), and on top of that they were 50% off! Super quick to deliver as well. Would highly reccomend.”

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Posted 5 months ago

“Second to none service”

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Posted 5 months ago

“Easily the best customer service that I've ever had when buying something online”

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Posted 5 months ago

“Very quick delivery, wow amazing service!!😍💯👏 Thank you Natterjacks😍”

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Posted 5 months ago

“Good price fast delivery I’m very happy with my trainers”

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Posted 5 months ago

“Good quality products and excellent customer service. Best place to go clothes shopping in Kingston.”

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Posted 5 months ago

“I have been shopping at Natterjacks since the early 90s. The staff are always knowledgeable and very helpful. Great stock of brands that you rarely find in one shop! Thank you”

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Posted 5 months ago

“Great purchase and delivery - many thanks”

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Posted 5 months ago

“Very easy to order, delivered promptly. Definitely recommend. I was also delighted to find the Addidas trainers in the black and pink colour which is now less widely available.”

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Posted 5 months ago

“Great service and exactly what I wanted, Thanks Natterjacks!”

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Posted 5 months ago

“Excellent service - ordered online Saturday night and advised it was ready to collect on Monday! Very helpful assistants in Kingston.”

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Posted 5 months ago

“I know the sore in Kingston. First time I used their website. Found the Sauconys I wanted on sale via Google product search results. Shoes were dispatched the same day. Great independent retailer- support them please.”

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Posted 5 months ago

Natterjacks is rated 4.7 based on 2,918 reviews