Natterjacks Reviews

4.7 Rating 2,947 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection and good price as well really happy with the item and was cheaper than the major department stores even with there sales prices.”

Helpful Report

Posted 8 months ago

“Great customer service after I clicked to collect my package. The next day they changed it to shipping and it came a few days later from royal mail”

Helpful Report

Posted 8 months ago

“5 star 🌟 service , communication and absolute rapid delivery , simply the best trainers on the web and at the right price too....Thanks a million Natterjacks 🙌🏼👍🏻😎”

Helpful Report

Posted 8 months ago

“Fantastic customer service from order to delivery including missed delivery option communication very good”

Natterjacks 5 star review on 9th April 2024

Helpful Report

Posted 8 months ago

Thanks for the review Mervyn, enjoy your shoes!

Posted 8 months ago

“Good prices. Excellent service. Fast delivery. I recommend you the company.”

Helpful Report

Posted 8 months ago

“Really helpful staff and quick on line response time. Friendly in store too! Great quality products. Natterjacks have a great curation of merchandise.”

Helpful Report

Posted 8 months ago

“Paid for next day delivery and it's still not arrived?”

Helpful Report

Posted 8 months ago

“Perfect from start to finish”

Helpful Report

Posted 8 months ago

“Excellent Service”

Helpful Report

Posted 8 months ago

“First time ordering from Natterjacks, I emailed customer service as I was confused regarding the sizing of the shoes and they responded promptly and even sent pictures of the boxes illustrating the sizing. Product arrived in perfect condition and given the price was 50% off, I'd say it was an amazing deal! Strongly recommend. :)”

Helpful Report

Posted 8 months ago

“Parcel dispatched quickly and the item was as described at a really good price. Will definitely be using natterjack again in the future.”

Helpful Report

Posted 8 months ago

“I still haven't received my item.”

Helpful Report

Posted 8 months ago

“Lovely bag love it matches whit my jacket. Grasias”

Helpful Report

Posted 8 months ago

“Not received my order and no update since the order was placed. Where is my order.”

Helpful Report

Posted 8 months ago

“I can't give a review as I haven't received the item yet”

Helpful Report

Posted 8 months ago

“Ordered on Thursday night and paid extra for next day delivery. Delivery still not arrived by Wednesday evening. Tracker info is useless and just says it's still at depot with no live delivery info. Wrote to their customer services and just got a reply to say they were having a nice bank holiday weekend so things are delayed. Appreciate some delay due to bank holiday but this wasn't clear on website and regardless of bank holiday the item should have arrived by now. A small gesture of refunding the difference in premium delivery charge would have been a fair compromise, but this doesn't appear forthcoming.”

Helpful Report

Posted 8 months ago

“Great customer service thank you”

Helpful Report

Posted 8 months ago

“Brilliant shoe. Thanks natter”

Helpful Report

Posted 8 months ago

“Arrived on time, well packaged. Very good service.”

Helpful Report

Posted 8 months ago

“Great quality gear delivered quickly.”

Helpful Report

Posted 8 months ago

Natterjacks is rated 4.7 based on 2,947 reviews