Natterjacks Reviews

4.7 Rating 2,974 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't give a review as I haven't received the item yet”

Helpful Report

Posted 9 months ago

“Ordered on Thursday night and paid extra for next day delivery. Delivery still not arrived by Wednesday evening. Tracker info is useless and just says it's still at depot with no live delivery info. Wrote to their customer services and just got a reply to say they were having a nice bank holiday weekend so things are delayed. Appreciate some delay due to bank holiday but this wasn't clear on website and regardless of bank holiday the item should have arrived by now. A small gesture of refunding the difference in premium delivery charge would have been a fair compromise, but this doesn't appear forthcoming.”

Helpful Report

Posted 9 months ago

“Great customer service thank you”

Helpful Report

Posted 9 months ago

“Brilliant shoe. Thanks natter”

Helpful Report

Posted 9 months ago

“Arrived on time, well packaged. Very good service.”

Helpful Report

Posted 9 months ago

“Great quality gear delivered quickly.”

Helpful Report

Posted 10 months ago

“Great product and service!”

Helpful Report

Posted 10 months ago

“Very good quality. Always prompt with delivery. Huge selection of products at fantastic prices, been using Natterjack’s for a while.”

Helpful Report

Posted 10 months ago

“Ordered a pair of size 9 Clarks treks, for good price, +£5.75 for faster delivery. When they did arrive! couldn't even get one of them on my foot,never had a problem with Clarks before.So needed refund.To Return them it cost me £10+ So I'm now down £15.75 and no shoes. !!”

Helpful Report

Posted 10 months ago

“The service was brilliant got my stuff in the time they said and the package was great will be using natterjacks again and will advise my friends to use them aswell thank you”

Helpful Report

Posted 10 months ago

“Brilliant company. Got trainers that could not get anywhere else and price brilliant. Ordered on line and delivery was superb”

Helpful Report

Posted 10 months ago

“Good price and next day delivery, who could ask for more?”

Helpful Report

Posted 10 months ago

“Was easy to order from & quick delivery. My son loves his new belt.”

Helpful Report

Posted 10 months ago

“Product arrived on time and of good quality.”

Helpful Report

Posted 10 months ago

“Great offer, excellent delivery”

Helpful Report

Posted 10 months ago

“Really great company with fast delivery”

Helpful Report

Posted 10 months ago

“Good quality items at a very reasonable cost.”

Helpful Report

Posted 10 months ago

“easy purchase, super fast delivery and updated regarding prchase. Would use again, great service!”

Helpful Report

Posted 10 months ago

“super fast delivery to Manchester and exactly as described. A* service.”

Helpful Report

Posted 10 months ago

“Good service, good price, effective communication and the Gazelles are spot on.”

Helpful Report

Posted 10 months ago

Natterjacks is rated 4.7 based on 2,974 reviews