Natterjacks Reviews

4.7 Rating 2,920 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of vans, with some fantastic reductions and generally a better selection of sizes than most. Quick delivery , quality hi tops .”

Helpful Report

Posted 10 months ago

“Item as described and arrived very quickly. Great price in the sale and impressed with the service.”

Helpful Report

Posted 10 months ago

“great prices for a terrible service!! Ordered from the EU, nice that they include custom charges in the order because that saves you time and maybe money, the problem is that if you want to make a return then you cannot because they don't have ANY IDEA of how much they would repay!!! Nice that they ship abroad but they aren't actually able to handle that at all. Apart from that, which maybe doesn't interest you, the packaging had some serious problems. The clothes where stuffed together in the cardbox without any individual plastic bag to guard them, you could even risk to damage them while opening the box. And as a matter of fact, one item I received was damaged. A Carhartt coat worth more than 200€ came with a button that was damaged. And that is why I would have liked to return it and have my money back. And they took days and days to answer to my request to then come up saying that basically they didn't know how would I be refunded to then ask some special expert they had for that, who in turn took WEEKS to answer, and the answer was that not even he knew. Can't really say if they're more incompetent or just deceitful and dishonest, just make yourself a favor and avoid them!”

Helpful Report

Posted 10 months ago

“All very smooth and swiftly delivered”

Helpful Report

Posted 10 months ago

“Great price and prompt delivery. Thanks!”

Helpful Report

Posted 10 months ago

“Shoes arrived very quickly, as advertised in good condition”

Helpful Report

Posted 10 months ago

“Good service. Good prices. Prompt delivery.”

Helpful Report

Posted 10 months ago

“Easy ordering process and had all sizes. Will be ordering in another colour.”

Helpful Report

Posted 10 months ago

“Trainers half price! Speedy delivery. Excellent”

Helpful Report

Posted 10 months ago

“The shoes were a great price and arrived quicker than expected. Will definitely be using them again”

Helpful Report

Posted 10 months ago

“Delivered very quickly,well packed and in excellent condition!”

Helpful Report

Posted 10 months ago

“Great priced items and a very quick delivery so very happy.”

Helpful Report

Posted 10 months ago

“I was a little apprehensive before purchasing due some other negative reviews, but went ahead with the purchase. Item was sent in really good time packaging was great and the item was in perfect condition. Bought a pair of my favourite Vans shoes that have been discontinued so I am a very happy chapy”

Helpful Report

Posted 10 months ago

“Amazing fast delivering service of great quality clothes. Would recommend this site to anyone!”

Helpful Report

Posted 10 months ago

“Quick delivery. Good range of products and prices.”

Helpful Report

Posted 10 months ago

“Shockingly poor customer service! If I could put 0 stars I would. Unfortunately the tshirt didn’t fit so I had to send it back. It was lost by Royal Mail in October. It is now January and I am still waiting on a refund, even a response would be something! Initial email contact was great. Once I sent through evidence of delivery they stopped contacting. I have contacted three-times since and no response!”

Helpful Report

Posted 10 months ago

“It was really quick delivery and was helpful as the item I ordered wasn’t in stock anywhere else.”

Helpful Report

Posted 10 months ago

“Shoes were a good price and arrived promptly! Overall really happy with my item and the service!”

Helpful Report

Posted 10 months ago

“Bought online for really good sale price. Delivered to store - available for collection next day. Super easy, super fast and great shoes for half the usual price.”

Helpful Report

Posted 10 months ago

“Speedy, professional and great customer service over the phone and in the shops. I would definitely recommend Natterjacks for online shopping and instore. Have been a loyal customer for years.”

Helpful Report

Posted 10 months ago

Natterjacks is rated 4.7 based on 2,920 reviews