Natterjacks Reviews

4.7 Rating 2,947 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

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“Very pleased with my purchase of Crocs. They arrived in very good time.”

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Posted 10 months ago

“A very good service from Natterjacks. Placed order and was updated regularly about delivery. Would recommend.”

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Posted 10 months ago

“Ordered a pair of white Lucas puig skate shoes. In the description it said they were Suede and they are not they are a canvas upper. I am going to keep them as I like them but they are not as described.”

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Posted 10 months ago

“Well packaged. Great product. Easy to use site”

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Posted 10 months ago

“Qucik delivery, quality products! Many thanks!”

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Posted 10 months ago

“Order for the first time fantastic great with telling me been dispatched arrived within the days said would highly recommend thank Jamie”

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Posted 10 months ago

“5⭐ all round. Delivery, packaging, item. 👟😍👍”

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Posted 10 months ago

“Hello there, I hate to be a Karen but I just wanted to give a little feedback to help you improve as I love natterjacks and think the quality of the products and prompt delivery service are amazing. I ordered 3 carhartt lighters from you and they arrived extremely fast which I’m very happy about. However, they did all have quite a large barcode sticker stuck right across the design of the lighters. These stickers were incredibly hard to peel off and left all that horrible sticker residue once I finally finished peeling. We all know how much of a pain that stuff is to get off and usually there’s easier ways to clean the product that’s been stickered, but given the nature of this item, it’s not like I could just leave them in hot soapy water to soak. And as these lighters are to be given as a gift to my boyfriend for Valentine’s Day, I definitely didn’t want the design to be covered in that horrible sticky residue that collects dust. As I said, I really love the products but it took me more than 10 minutes to remove the stickers and then slowly scrub and scratch the residue off without scraping off any of the design, just felt like such extra hassle that’s not needed! Was just gonna say that maybe the barcode stickers aren’t necessary on the actual lighter itself, and if they are then perhaps to start using those peel friendly stickers that come right off without leaving the product looking and feeling bad immediately after purchase :) You pay a bit extra for carhartt lighters rather than your standard ones so you definitely expect them to be in nice condition when they arrive. Just a bit of feedback hopefully you’ll take it on so no one else has to spend ages trying to get them in good shape to give as gifts! Other than that, very impressed with the quality.”

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Posted 10 months ago

“Very pleased with my item,and delivery”

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Posted 10 months ago

“Great service would recommend 5* thank you 👌”

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Posted 10 months ago

“Quick service nicely packed.”

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Posted 10 months ago

“Very good seller. Shoes as description and arrived quick.”

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Posted 10 months ago

“Used to love visiting Natterjacks when I lived in that part of London, back in th 90s. Was chuffed to bits to find out theyr do mail order. Shoes arrived on time and percfetly packed. Thanks.”

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Posted 10 months ago

“Spot on, great service! Trainers look great. 👍”

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Posted 10 months ago

“My skateboard arrived with a very deep hole in the ply. I understand that this is the manufacturer but quality checks should be carried out before postage. Unfortunately I applied grip tape before I noticed this. I emailed and phoned up the store a few times, I was informed that I would be able to return this item (more hassle) with the grip tape having been put on. Upon further investigation after ending the calls, I found out that any opening of the packages mean you are not entitled to a refund as it has been tampered with. I’ve decided it’s easier to just try and sell the defect board on much cheaper elsewhere and cut my loses”

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Posted 10 months ago

“Excellent. Purchased two pairs of Vans (at a great price!) for my kids. One was happy, the other didn’t like the fit, so we kept one pair and sent the other back, for which a refund was issued without question. Happy to recommend Natterjacks and will definitely use them again.”

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Posted 10 months ago

“Great website, fast delivery, everything as expected! ⭐️⭐️⭐️⭐️⭐️”

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Posted 10 months ago

“Fast delivery. Great service and great price. Bought new balance 440 tan. Love them. 👍🏻”

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Posted 10 months ago

“it's good to keep it that way..)”

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Posted 10 months ago

“Good range of products and great prices”

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Posted 10 months ago

Natterjacks is rated 4.7 based on 2,947 reviews