Natterjacks Reviews

4.7 Rating 3,069 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 7th May 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection and good price as well really happy with the item and was cheaper than the major department stores even with there sales prices.”

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Posted 1 year ago

“Great customer service after I clicked to collect my package. The next day they changed it to shipping and it came a few days later from royal mail”

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Posted 1 year ago

“5 star 🌟 service , communication and absolute rapid delivery , simply the best trainers on the web and at the right price too....Thanks a million Natterjacks 🙌🏼👍🏻😎”

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Posted 1 year ago

“Fantastic customer service from order to delivery including missed delivery option communication very good”

Natterjacks 5 star review on 9th April 2024

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Posted 1 year ago

Thanks for the review Mervyn, enjoy your shoes!

Posted 1 year ago

“Good prices. Excellent service. Fast delivery. I recommend you the company.”

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Posted 1 year ago

“Really helpful staff and quick on line response time. Friendly in store too! Great quality products. Natterjacks have a great curation of merchandise.”

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Posted 1 year ago

“Paid for next day delivery and it's still not arrived?”

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Posted 1 year ago

“Perfect from start to finish”

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Posted 1 year ago

“Excellent Service”

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Posted 1 year ago

“First time ordering from Natterjacks, I emailed customer service as I was confused regarding the sizing of the shoes and they responded promptly and even sent pictures of the boxes illustrating the sizing. Product arrived in perfect condition and given the price was 50% off, I'd say it was an amazing deal! Strongly recommend. :)”

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Posted 1 year ago

“Parcel dispatched quickly and the item was as described at a really good price. Will definitely be using natterjack again in the future.”

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Posted 1 year ago

“I still haven't received my item.”

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Posted 1 year ago

“Lovely bag love it matches whit my jacket. Grasias”

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Posted 1 year ago

“Not received my order and no update since the order was placed. Where is my order.”

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Posted 1 year ago

“I can't give a review as I haven't received the item yet”

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Posted 1 year ago

“Ordered on Thursday night and paid extra for next day delivery. Delivery still not arrived by Wednesday evening. Tracker info is useless and just says it's still at depot with no live delivery info. Wrote to their customer services and just got a reply to say they were having a nice bank holiday weekend so things are delayed. Appreciate some delay due to bank holiday but this wasn't clear on website and regardless of bank holiday the item should have arrived by now. A small gesture of refunding the difference in premium delivery charge would have been a fair compromise, but this doesn't appear forthcoming.”

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Posted 1 year ago

“Great customer service thank you”

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Posted 1 year ago

“Brilliant shoe. Thanks natter”

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Posted 1 year ago

“Arrived on time, well packaged. Very good service.”

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Posted 1 year ago

“Great quality gear delivered quickly.”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 3,069 reviews