Natterjacks Reviews

4.7 Rating 2,948 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered very quickly,well packed and in excellent condition!”

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Posted 11 months ago

“Great priced items and a very quick delivery so very happy.”

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Posted 11 months ago

“I was a little apprehensive before purchasing due some other negative reviews, but went ahead with the purchase. Item was sent in really good time packaging was great and the item was in perfect condition. Bought a pair of my favourite Vans shoes that have been discontinued so I am a very happy chapy”

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Posted 11 months ago

“Amazing fast delivering service of great quality clothes. Would recommend this site to anyone!”

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Posted 11 months ago

“Quick delivery. Good range of products and prices.”

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Posted 11 months ago

“Shockingly poor customer service! If I could put 0 stars I would. Unfortunately the tshirt didn’t fit so I had to send it back. It was lost by Royal Mail in October. It is now January and I am still waiting on a refund, even a response would be something! Initial email contact was great. Once I sent through evidence of delivery they stopped contacting. I have contacted three-times since and no response!”

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Posted 11 months ago

“It was really quick delivery and was helpful as the item I ordered wasn’t in stock anywhere else.”

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Posted 11 months ago

“Shoes were a good price and arrived promptly! Overall really happy with my item and the service!”

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Posted 11 months ago

“Bought online for really good sale price. Delivered to store - available for collection next day. Super easy, super fast and great shoes for half the usual price.”

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Posted 11 months ago

“Speedy, professional and great customer service over the phone and in the shops. I would definitely recommend Natterjacks for online shopping and instore. Have been a loyal customer for years.”

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Posted 11 months ago

“My order still hasn't arrived, even though I ordered on the 24th. So I don't understand how you want a review of I don't even have the item.”

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Posted 11 months ago

“Quick despatch and delivery especially at Xmas time.”

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Posted 11 months ago

“I’ve always loved Natterjacks!! I used to go in store a lot more but have been doing more online shopping due to work hours! Friendly staff in store and a great website!! Great for all your Skate and Streetwear needs!”

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Posted 11 months ago

“Great item, was so hard to find the right size anywhere, fast overnight delivery just in time for Christmas, amazing stuff, highly recommend.”

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Posted 11 months ago

“T.shirt was a gift for my son, it arrived really quickly and he loves it so really happy and will definitely order from Natterjacks again!”

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Posted 11 months ago

“Excellent speedy delivery”

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Posted 11 months ago

“Easy to navigate website plenty of choice was happy to find the exact sweatshirt I wanted to get my husband after much internet searching! Package arrived promptly and wrapped professionally Thank you Hope you all have a great festive time Pam”

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Posted 1 year ago

“Went to the store in Kingston and saw the amazing collection of shoes. Had to get some!! Ordered and it arrived in excellent time. Great product. Highly recommend”

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Posted 1 year ago

“Amazing delivery, amazing quality”

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Posted 1 year ago

“Fast efficient service and excellent price. Delivered on time.”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 2,948 reviews