Natterjacks Reviews

4.7 Rating 2,948 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, sadly faint black mark on tshirt- no time to send back as Xmas pressie. Very noticeable as white tshirt ! However, manufacturers mistake not Natterjacks - have bought various items of clothing before and communication and service and items have been fab”

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Posted 1 year ago

“Good quality item great service”

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Posted 1 year ago

“Great service, found size of garment that had sold out everywhere else, were also a little cheaper. Quick delivery and nicely packaged. Will be my go to shop.”

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Posted 1 year ago

“would not buy from this company again”

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Posted 1 year ago

“Received the wrong item but was corrected and refunded.”

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Posted 1 year ago

“Thank you for your availability, your listening and thank you for resolving my situation so quickly, to be able to offer this magnificent pair of shoes to my brother for Christmas 🙏🔥 Merry Christmas to the whole team ❤️”

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Posted 1 year ago

“Prompt service 😁”

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Posted 1 year ago

“Natterjacks order process /shipping process was seamless and quick. I wanted some spare hollow kingpins for my Thunder Titanium trucks and they were one of the only online stores that had them in stock. I grabbed some extra bearings to add to my order so that I want just ordering hollow kingpins for $30US shipping cost. Shipping seemed reasonable from UK to Massachusetts USA. Overall very pleased, thank you!”

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Posted 1 year ago

“Excellent service and communication, delivered as expected. Thank you”

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Posted 1 year ago

“Natterjacks delivered very quickly , was packed nicely and I was very satisfied there was a pricing error but I spoke to Natterjacks who offered to refund ! I am still waiting for this payment to go onto my card ! Will update if it doesn’t as apart from the pricing issue I have no complaints and would definitely shop at natterjacks again ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Really great service very prompt delivery aswell very pleased first time buyer”

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Posted 1 year ago

“Ordered a jacket for next day delivery,received a tracking number but the parcel wasn't delivered. Asked for refund.”

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Posted 1 year ago

“Fantastic online service and I'm sure my nephew's will love their Carhartt Christmas presents!”

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Posted 1 year ago

“Perfect little bumbag for travelling and the colours are so lovely. Was packaged really well and delivered fast. Thank you!”

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Posted 1 year ago

“Very cool stuff”

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Posted 1 year ago

“Excellent, speedy service 👍”

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Posted 1 year ago

“Had what I wanted and dispatched it promptly. All other online shops I checked had sold out my size.”

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Posted 1 year ago

“Good all round service”

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Posted 1 year ago

“Wanted this shirt for ages hard too find in a medium. Lucky for me natterjack saved the day 100% buy from again”

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Posted 1 year ago

“Excellent store and customer service outstanding.”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 2,948 reviews