Natterjacks Reviews

4.7 Rating 2,920 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the product and service from Natterjacks. Great communication and price. Arrived on time.”

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Posted 1 year ago

“Very swift service, my t-shirts arrive well packaged and I snatched them at a very good price. Tons of stuff to choose from, so I will definitely come back for more!”

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Posted 1 year ago

“Fast delivery, the item arrived in good condition, just a few Marks.”

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Posted 1 year ago

“Really really helpful quick and efficient. I put my home address for delivery and needed to change it to my work one. I emailed natterjacks and had an almost instantaneous reply saying they would change it for me no problem. Just really refreshing service.”

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Posted 1 year ago

“Love them, thank you! Quick postage, great price & well wrapped.”

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Posted 1 year ago

“Parcel arrived a couple of days after ordering. Well packaged and goods were great.”

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Posted 1 year ago

“Excellent service from an excellent shop. I ordered shoes online, made an error with the delivery options and the staff at Natterjacks realised that it was probably a mistake, contacted me to clarify and rectified it. The package then arrived promptly, very well packaged and in perfect condition. I would highly recommend this retailer.”

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Posted 1 year ago

“Excellent service from start to finish and great free stickers included.”

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Posted 1 year ago

“Awesome! Extremely pleased with purchase and at a fraction of the retail price. Delivery was swift and on time”

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Posted 1 year ago

“Fast delivered.”

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Posted 1 year ago

“I ordered a pair of shoes from here and after 10 days they still haven’t arrived. I contacted their customer service and they never even replied. Awful. This feels like a total scam.”

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Posted 1 year ago

“Never heard of this company found them through Google, great price and excellent service, quick delivery via Royal Mail, would certainly use again.”

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Posted 1 year ago

“Great, thanks!”

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Posted 1 year ago

“Brilliant ordered trainers came next day. Great condition.”

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Posted 1 year ago

“Great customer service, very friendly and helpful Prompt answers via e-mail and phone. Thanks guys!”

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Posted 1 year ago

“Brilliant store, deals for vans especially are great!! Bought to pairs from them no issues. Id recommend them from my experience.”

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Posted 1 year ago

“Efficient, speedy service”

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Posted 1 year ago

“Been sent a review however I’m still waiting for my item to arrive… So I can only review the process so far. Poor communication no idea of my parcel will arrive this week had one email saying it was out for dispatch ordered it 8 days ago on ordering the item the delivery time was 2-3days”

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Posted 1 year ago

“Happy with the order”

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Posted 1 year ago

“good quality products and fast delivery”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 2,920 reviews