Natterjacks Reviews

4.7 Rating 3,002 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,002 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought online for really good sale price. Delivered to store - available for collection next day. Super easy, super fast and great shoes for half the usual price.”

Helpful Report

Posted 1 year ago

“Speedy, professional and great customer service over the phone and in the shops. I would definitely recommend Natterjacks for online shopping and instore. Have been a loyal customer for years.”

Helpful Report

Posted 1 year ago

“My order still hasn't arrived, even though I ordered on the 24th. So I don't understand how you want a review of I don't even have the item.”

Helpful Report

Posted 1 year ago

“Quick despatch and delivery especially at Xmas time.”

Helpful Report

Posted 1 year ago

“I’ve always loved Natterjacks!! I used to go in store a lot more but have been doing more online shopping due to work hours! Friendly staff in store and a great website!! Great for all your Skate and Streetwear needs!”

Helpful Report

Posted 1 year ago

“Great item, was so hard to find the right size anywhere, fast overnight delivery just in time for Christmas, amazing stuff, highly recommend.”

Helpful Report

Posted 1 year ago

“T.shirt was a gift for my son, it arrived really quickly and he loves it so really happy and will definitely order from Natterjacks again!”

Helpful Report

Posted 1 year ago

“Excellent speedy delivery”

Helpful Report

Posted 1 year ago

“Easy to navigate website plenty of choice was happy to find the exact sweatshirt I wanted to get my husband after much internet searching! Package arrived promptly and wrapped professionally Thank you Hope you all have a great festive time Pam”

Helpful Report

Posted 1 year ago

“Went to the store in Kingston and saw the amazing collection of shoes. Had to get some!! Ordered and it arrived in excellent time. Great product. Highly recommend”

Helpful Report

Posted 1 year ago

“Amazing delivery, amazing quality”

Helpful Report

Posted 1 year ago

“Fast efficient service and excellent price. Delivered on time.”

Helpful Report

Posted 1 year ago

“Great product, sadly faint black mark on tshirt- no time to send back as Xmas pressie. Very noticeable as white tshirt ! However, manufacturers mistake not Natterjacks - have bought various items of clothing before and communication and service and items have been fab”

Helpful Report

Posted 1 year ago

“Good quality item great service”

Helpful Report

Posted 1 year ago

“Great service, found size of garment that had sold out everywhere else, were also a little cheaper. Quick delivery and nicely packaged. Will be my go to shop.”

Helpful Report

Posted 1 year ago

“would not buy from this company again”

Helpful Report

Posted 1 year ago

“Received the wrong item but was corrected and refunded.”

Helpful Report

Posted 1 year ago

“Thank you for your availability, your listening and thank you for resolving my situation so quickly, to be able to offer this magnificent pair of shoes to my brother for Christmas 🙏🔥 Merry Christmas to the whole team ❤️”

Helpful Report

Posted 1 year ago

“Prompt service 😁”

Helpful Report

Posted 1 year ago

“Natterjacks order process /shipping process was seamless and quick. I wanted some spare hollow kingpins for my Thunder Titanium trucks and they were one of the only online stores that had them in stock. I grabbed some extra bearings to add to my order so that I want just ordering hollow kingpins for $30US shipping cost. Shipping seemed reasonable from UK to Massachusetts USA. Overall very pleased, thank you!”

Helpful Report

Posted 1 year ago

Natterjacks is rated 4.7 based on 3,002 reviews