Natterjacks Reviews

4.7 Rating 2,920 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't believe I managed to get a pair of Blazers for such a bargain. Love the sticker and leaflet that came with with the parcel too-its the small details. Rapid delivery. Natterjacks deffo on my radar for future orders. Thank you, Ntrjks”

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Posted 1 year ago

“Fab quality ,very happy”

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Posted 1 year ago

“I couldn't praise them anymore .very helpful I made a mistake with my order they sorted it out gave me a refund on one item and sent me the other . Very reliable and excellent service will be using again .”

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Posted 1 year ago

“Great store, great online service, excellent clothing”

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Posted 1 year ago

“Prompt delivery, quality product.”

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Posted 1 year ago

“Super efficient service. Easy to use self service on line ordering. Had the gear I wanted at right price. Good vibe.”

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Posted 1 year ago

“All clothing exactly as described, great price, well packed, loved the 2 Natterjack stickers, they now decorate our suitcases. Brilliant”

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Posted 1 year ago

“Five Star customer service from Natterjacks, had to return a jacket that I really liked however my good lady informed me that it did not suit me. Purchase fund's returned to my account in record time hassle free. Will shop at Natterjacks in the future for sure.”

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Posted 1 year ago

“Fast delivery and price is right 👍”

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Posted 1 year ago

“thanks for the parcelle natterjack”

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Posted 1 year ago

“Great selection of top quality items at very cheap prices just what anyone needs with the price of everything else at the moment.”

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Posted 1 year ago

“Product as described, prompt shipping and great price!”

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Posted 1 year ago

“Great value NB hoodie. Excellent quality with super fast delivery. Couldn’t be happier!”

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Posted 1 year ago

“I am a new customer and I was looking for a particular colour and style of Fred Perry T-shirt, so I typed into my search engine. The type of T-shirt I was looking for colour and style and it came back with pictures. I clicked on one of the pictures which turned out to be for this company. The T-shirt was in my size listed on their website for sale., so I read the description looked at the picture make sure it was the exact colour that I was looking for and the exact T-shirt so I went ahead and placed an order to find the item turned up and it was the correct colour but a totally different T-shirt by the same manufacturer Fred Perry when I put this to the company that they sent the wrong item they said no we've sent the right item for that item number, unfortunately when it was uploaded on our system. They used the wrong description and wrong photo so I've had to send the item back and wait to get a full refund including the postage and packing because if you purchase something and return it because you do not like it or it doesn't fit, they don't refund you the original delivery charge, but if it's a mistake on their part because their description and illustrations/photos are wrong or they've sent you the wrong item, they will reimburse you the postage and packing as well as a full refund for the price paid for the item”

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Posted 1 year ago

“Top notch sneakers! Great shop with a huge variety of options for skateboarding and sneakers.”

Natterjacks 5 star review on 10th August 2023

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Posted 1 year ago

“Having had paid for delivery I would have expected it by now. I ordered the shoes on 04/08/2023 and still not received them. Great price for the shoes but poor service on delivery. Sorry”

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Posted 1 year ago

“Great service, great staff and perfect range of products”

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Posted 1 year ago

“A simple online transaction, good prices and great service my kicks arrived next day”

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Posted 1 year ago

“Amazing! Prompt delivery, hassle free, perfect shoes🙌🏽”

Natterjacks 5 star review on 5th August 2023

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Posted 1 year ago

“Needed to change delivery address and was sorted swiftly.”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 2,920 reviews