Natterjacks Reviews

4.7 Rating 3,101 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GREAT SERVICE AND COMMUNICATION”

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Posted 1 year ago

“Quick delivery and good price, very happy”

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Posted 1 year ago

“Great experience”

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Posted 1 year ago

“Very good service - item was sent promptly, was a good price and exactly what I was after. I'd recommend however that Natterjacks review who they use for delivery - Royal Mail is not in a great space at the moment and my instructions to them were ignored and they tried to deliver to my house, not the post office as I'd requested. We got there in the end but it took a while.”

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Posted 1 year ago

“Received my item beautifully packaged and on time,unfortunately is wrong size for me and had to return for a larger size”

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Posted 1 year ago

“I ordered a fred perry belt. Its great. Delivery was fast. I would definitely recommend Natterjacks.”

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Posted 1 year ago

“A pleasure to deal with a small independent retailer, delivery quicker than expected thank you”

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Posted 1 year ago

“Great products great service”

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Posted 1 year ago

“Great service and fast delivery. Love my sunglasses 😎”

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Posted 1 year ago

“Great clothes at a great price with quick delivery , I will be shopping here again… first class”

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Posted 1 year ago

“I ordered some Salomon slip on summer trainers - they were a great price and arrived very quickly so am super pleased with my shopping experience.”

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Posted 1 year ago

“Great service , ordered two Fred Perry polos , arrived by Royal Mail registered post in 3 days as stated when ordered , no problem with packaging , and polos were spot on , will definitely use natterjacks again .”

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Posted 1 year ago

“Very pleased with my purchase of Crocs. They arrived in very good time.”

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Posted 1 year ago

“A very good service from Natterjacks. Placed order and was updated regularly about delivery. Would recommend.”

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Posted 1 year ago

“Ordered a pair of white Lucas puig skate shoes. In the description it said they were Suede and they are not they are a canvas upper. I am going to keep them as I like them but they are not as described.”

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Posted 1 year ago

“Well packaged. Great product. Easy to use site”

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Posted 1 year ago

“Qucik delivery, quality products! Many thanks!”

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Posted 1 year ago

“Order for the first time fantastic great with telling me been dispatched arrived within the days said would highly recommend thank Jamie”

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Posted 1 year ago

“5⭐ all round. Delivery, packaging, item. 👟😍👍”

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Posted 1 year ago

“Hello there, I hate to be a Karen but I just wanted to give a little feedback to help you improve as I love natterjacks and think the quality of the products and prompt delivery service are amazing. I ordered 3 carhartt lighters from you and they arrived extremely fast which I’m very happy about. However, they did all have quite a large barcode sticker stuck right across the design of the lighters. These stickers were incredibly hard to peel off and left all that horrible sticker residue once I finally finished peeling. We all know how much of a pain that stuff is to get off and usually there’s easier ways to clean the product that’s been stickered, but given the nature of this item, it’s not like I could just leave them in hot soapy water to soak. And as these lighters are to be given as a gift to my boyfriend for Valentine’s Day, I definitely didn’t want the design to be covered in that horrible sticky residue that collects dust. As I said, I really love the products but it took me more than 10 minutes to remove the stickers and then slowly scrub and scratch the residue off without scraping off any of the design, just felt like such extra hassle that’s not needed! Was just gonna say that maybe the barcode stickers aren’t necessary on the actual lighter itself, and if they are then perhaps to start using those peel friendly stickers that come right off without leaving the product looking and feeling bad immediately after purchase :) You pay a bit extra for carhartt lighters rather than your standard ones so you definitely expect them to be in nice condition when they arrive. Just a bit of feedback hopefully you’ll take it on so no one else has to spend ages trying to get them in good shape to give as gifts! Other than that, very impressed with the quality.”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 3,101 reviews