Natterjacks Reviews

4.7 Rating 2,920 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy straight forward and good communication and delivery. Recommended!”

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Posted 1 year ago

“Easy to use website and good price. Great service and quick to deliver.”

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Posted 1 year ago

“I recently purchased a Carhartt T shirt from Natterjacks and whilst ordering online made a mistake with the size, at 7.30pm that evening I contacted customer support and the order size was changed in minutes and my T shirt posted . I received it in two days EXCELLENT SERVICE Doug Carhart”

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Posted 1 year ago

“The description of the trainers I bought was not helpful. There were sold as white, when in reality they were pale grey. To be fair, the fault lies as much with Vans, but I wasted two lots of postage finding this out.”

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Posted 1 year ago

“Excellent service and great fitted item with fast delivery, thanks!”

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Posted 1 year ago

“always terrific! cheers chaps x”

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Posted 1 year ago

“Fast delivery. Good communication and I love the trainers.”

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Posted 1 year ago

“Good service, good product, fits perfectly”

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Posted 1 year ago

“Dispatched Saturday - now end of Thursday and no sign of goods.”

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Posted 1 year ago

“Still nit recieved”

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Posted 1 year ago

“perfect service”

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Posted 1 year ago

Hi Magdalena, Thank you for your 5* review and we are glad that you liked our service and hope you like the products as well. Nice to see our overseas customers enjoying our service!

Posted 1 year ago

“great products apc delivery wasnt up to much tho delivery wasnt next day then I had to collect from depot bit of a pain”

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Posted 1 year ago

Thank you for your kind 5 star rating of Natterjacks, Calvin! We appreciate your feedback and are sorry the delivery wasn't up to your standards. We will pass your experience to APC and make sure this experience doesn't happen again.

Posted 1 year ago

“On time and also the quality of delivery was good”

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Posted 1 year ago

Thank you for the 5 star rating of Natterjacks, Selamawit! We greatly appreciate you taking the time to leave such a positive review. We are very pleased to hear that your order arrived on time and that you were satisfied with the quality of delivery.

Posted 1 year ago

“Quality clobber as always.”

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Posted 1 year ago

Thanks for your five-star rating of Natterjacks! We are glad to hear that you enjoy what we sell. Thanks for being a returning customer - we really appreciate it!

Posted 1 year ago

“Timex GMT watch, Natterjacks quick delivery would buy from them again”

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Posted 1 year ago

“Easy operation site, great delivery and excellent quality clothing.”

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Posted 1 year ago

“The product is good. We are very happy with it. However, I have paid for the next working day delivery. Placed my order on Friday around 2pm and only received that item on the following Tuesday afternoon. I don't think it is fair to give this option and charge more and then to fail on delivering the next working day.”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“Guys who work there are super helpful. Received my order next day, thanks!”

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Posted 1 year ago

“Not received my order yet, I had to email for a tracking number and there are discrepancies on when the email said it was dispatched and when I was informed by a reply that it was dispatched... from this information alone I very much doubt I'll be ordering from Natterjacks again. First impressions last!”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 2,920 reviews