Natterjacks Reviews

4.7 Rating 2,949 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“perfect service”

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Posted 1 year ago

Hi Magdalena, Thank you for your 5* review and we are glad that you liked our service and hope you like the products as well. Nice to see our overseas customers enjoying our service!

Posted 1 year ago

“great products apc delivery wasnt up to much tho delivery wasnt next day then I had to collect from depot bit of a pain”

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Posted 1 year ago

Thank you for your kind 5 star rating of Natterjacks, Calvin! We appreciate your feedback and are sorry the delivery wasn't up to your standards. We will pass your experience to APC and make sure this experience doesn't happen again.

Posted 1 year ago

“On time and also the quality of delivery was good”

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Posted 1 year ago

Thank you for the 5 star rating of Natterjacks, Selamawit! We greatly appreciate you taking the time to leave such a positive review. We are very pleased to hear that your order arrived on time and that you were satisfied with the quality of delivery.

Posted 1 year ago

“Quality clobber as always.”

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Posted 1 year ago

Thanks for your five-star rating of Natterjacks! We are glad to hear that you enjoy what we sell. Thanks for being a returning customer - we really appreciate it!

Posted 1 year ago

“Timex GMT watch, Natterjacks quick delivery would buy from them again”

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Posted 1 year ago

“Easy operation site, great delivery and excellent quality clothing.”

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Posted 1 year ago

“The product is good. We are very happy with it. However, I have paid for the next working day delivery. Placed my order on Friday around 2pm and only received that item on the following Tuesday afternoon. I don't think it is fair to give this option and charge more and then to fail on delivering the next working day.”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“Guys who work there are super helpful. Received my order next day, thanks!”

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Posted 1 year ago

“Not received my order yet, I had to email for a tracking number and there are discrepancies on when the email said it was dispatched and when I was informed by a reply that it was dispatched... from this information alone I very much doubt I'll be ordering from Natterjacks again. First impressions last!”

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Posted 1 year ago

“Stunning checkered slip ons, I've had so many compliments. True to size and very comfortable”

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Posted 1 year ago

“Great shoes at great prices. Delivery times as stated. Will use again.”

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Posted 1 year ago

“Ordered 2 pairs of sale trainers. Was informed the next day that one pair was actually out of stock and I have been refunded. Contacted office the following week as still no refund. Assured it would be cleared that day, but still hasn't. Delivery driver failed to attempt delivery so had to collect from depot 16 miles away. Trainers received, very good quality. Shame I am still awaiting a refund.”

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Posted 1 year ago

“Quality service , fast postage. Very happy with my purchases. Many thanks.”

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Posted 1 year ago

“Great service, delivered within a few days, couldn’t fault them - would deffo order from them again”

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Posted 1 year ago

“First class start to finish nmds for 79.99”

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Posted 1 year ago

Hi Stephen, This is such a great review! Thank you for showing us that you're happy with our service. The Natterjacks Team

Posted 1 year ago

“Not received goods or any update since ordered 6 days ago”

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Posted 1 year ago

“La entrega llegó antes de los esperado, estaba debidamente empacado y el producto satifizo mis expectativas.”

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Posted 1 year ago

“Found something I love that my GF pinched:o) here, no where else, good price, good delivery, easy website, will be back. Thanks Natterjacks”

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Posted 1 year ago

Hi Brett, That's a very familiar story! Love that you found a replacement and we'll keep our fingers crossed that she doesn't steal your new one too! The Natterjacks Team.

Posted 1 year ago

“Really happy, product sold out elsewhere, promt delivery”

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Posted 1 year ago

Hi, Thank you for your order and supporting our Vans range! We're so happy you enjoyed our service and the product. It'll be perfect for summer! The Natterjacks Team.

Posted 1 year ago

Natterjacks is rated 4.7 based on 2,949 reviews