Natterjacks Reviews

4.7 Rating 3,069 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 7th May 2025

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After purchasing a product from Impericon and being sent the wrong thing I decided to purchase the item from Natterjacks. The item was dispatched quickly and arrived with no issue.”

Helpful Report

Posted 1 year ago

“Very happy with my vans. Queries answered promptly. Arrived on time. Good price.”

Helpful Report

Posted 1 year ago

“Broke within minutes”

Helpful Report

Posted 1 year ago

“Great all round service from start to finish!”

Helpful Report

Posted 1 year ago

“Great item and really fast delivery, would highly recommend A star.”

Helpful Report

Posted 1 year ago

“I’m still waiting for my parcel 4 days after the arrival date and no comma from nutterjacks or Royal Mail. Money been taken from my account though!!”

Helpful Report

Posted 1 year ago

“I found the brands I like for sale prices, the products arrived on time and well packaged (including a free sticker!). Would highly recommend!👍”

Helpful Report

Posted 1 year ago

“Delivery was quick , good communication from the store .”

Helpful Report

Posted 1 year ago

“Quick and easy service”

Helpful Report

Posted 1 year ago

“Very happy with the product and service from Natterjacks. Great communication and price. Arrived on time.”

Helpful Report

Posted 1 year ago

“Very swift service, my t-shirts arrive well packaged and I snatched them at a very good price. Tons of stuff to choose from, so I will definitely come back for more!”

Helpful Report

Posted 1 year ago

“Fast delivery, the item arrived in good condition, just a few Marks.”

Helpful Report

Posted 1 year ago

“Really really helpful quick and efficient. I put my home address for delivery and needed to change it to my work one. I emailed natterjacks and had an almost instantaneous reply saying they would change it for me no problem. Just really refreshing service.”

Helpful Report

Posted 1 year ago

“Love them, thank you! Quick postage, great price & well wrapped.”

Helpful Report

Posted 1 year ago

“Parcel arrived a couple of days after ordering. Well packaged and goods were great.”

Helpful Report

Posted 1 year ago

“Excellent service from an excellent shop. I ordered shoes online, made an error with the delivery options and the staff at Natterjacks realised that it was probably a mistake, contacted me to clarify and rectified it. The package then arrived promptly, very well packaged and in perfect condition. I would highly recommend this retailer.”

Helpful Report

Posted 1 year ago

“Excellent service from start to finish and great free stickers included.”

Helpful Report

Posted 1 year ago

“Awesome! Extremely pleased with purchase and at a fraction of the retail price. Delivery was swift and on time”

Helpful Report

Posted 1 year ago

“Fast delivered.”

Helpful Report

Posted 1 year ago

“I ordered a pair of shoes from here and after 10 days they still haven’t arrived. I contacted their customer service and they never even replied. Awful. This feels like a total scam.”

Helpful Report

Posted 1 year ago

Natterjacks is rated 4.7 based on 3,069 reviews