Natterjacks Reviews

4.7 Rating 2,949 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very grateful and surprised by the delivery time of your products to my city, which is Monterrey Mexico, I am happy and I will be a frequent customer, I would like you to have more new and different keychains, regards...”

Natterjacks 5 star review on 6th June 2023

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Posted 1 year ago

Hi Johnattan, We're so glad your parcel has reached you safe and sound from the UK! We're very happy you liked our service and we'll be overjoyed with any future orders you place. The Natterjacks Team.

Posted 1 year ago

“Efficient service and the item I requested had a scuff mark and they contacted me beforehand and offered to reduce the price which I accepted Prompt turnaround and I received the goods in good time and they kept me updated on progress of the order”

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Posted 1 year ago

Thank you, Rob, for your 5 star rating of Natterjacks! We are glad to hear that you found our service efficient and that we were able to offer a price reduction for the item with a scuff mark. We are also glad that you received your order in good time and that you were kept up to date as to the progress of the order. We appreciate you shopping with us.

Posted 1 year ago

“I was nervous buying from here, after reading various bad reviews, but I needn’t have worried, I found no fault whatsover ! The adidas zx100 c were out of stock in the pop of neon everywhere else. I had great comms with the company, and would def use again, super fast delivery and a very happy customer !! Thank you !! :)”

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Posted 1 year ago

Thank you so much Paula for your 5 star rating for Natterjacks! We appreciate that you were nervous to make the purchase due to other bad reviews, yet trusted us enough to take a chance - and we are so glad that you were delighted with your purchase and the quality of communication. We are grateful for your continued support and are thrilled to hear that we have been able to provide you with the footwear that you need. Thank you again for your custom.

Posted 1 year ago

“Fast delivery good price perfect”

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Posted 1 year ago

Thanks so much for your wonderful 5 star rating of Natterjacks! We're so glad that you are happy with our prices and how fast our service is. Hope to see your custom soon.

Posted 1 year ago

“Arrived quickly and item perfect ,not a criticism but a quick email that item has been dispatched .Will shop with you again”

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Posted 1 year ago

Hi Jason, We're so pleased to hear of your positive experience shopping with us!! We look forward to your custom in the future :)

Posted 1 year ago

“Thank you for your quick response and careful packaging.”

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Posted 1 year ago

“fast international service”

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Posted 1 year ago

Hey Elio, Thank you for such a positive review, we're very happy our international service is living up to our expectations. The Natterjacks Team.

Posted 1 year ago

“Excellent service from Natterjacks, I placed my order with my item arriving quickly, I was informed when item was dispatched by Natterjacks very impressed.”

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Posted 1 year ago

Hey Ian! Thank you for such a positive review! We're really pleased you're happy with our service. The Natterjacks Team

Posted 1 year ago

“Great easy to order website arrived really quickly.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Natterjacks! We are so pleased to hear that hassle free time on our website. We appreciate your feedback and are so glad that you found the experience with us satisfactory. Thank you!

Posted 1 year ago

“Clarks Wallabee boots.... Excellent product and swift delivery thanks again”

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Posted 1 year ago

Thanks Kevin, we really appreciate your 5 star rating of Natterjacks! It's great to know you've enjoyed our Clarks Wallabee boots, and we're delighted that your purchase and delivery went smoothly.

Posted 1 year ago

“Good ordering process, lots of delivery communications, trainers came within 2 days, superb.”

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Posted 1 year ago

Thank you Colin for your 5 star rating of Natterjacks! We appreciate your feedback in regards to our ordering process and our delivery. We hope to keep up to expectations when you order again from us!

Posted 1 year ago

“Brilliant service, quick delivery ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

Thank you so much Joanne for your 5 star rating and for being a loyal customer of Natterjacks! We are so glad that you had a great experience with us—thanks for the brilliant service and quick delivery. We appreciate your support!

Posted 1 year ago

“Very good, delivery quick. Easy ordering process and updates regularly.”

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Posted 1 year ago

Hi There, Thank you for your 5-Star review! We are happy that you are pleased with our service and delivery times. We hope that we see your custom with us again.

Posted 1 year ago

“Great choice of products and stock compared to other sites. Excellent customer service and fast delivery”

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Posted 1 year ago

Thank you so much for your kind words, Anne! We really appreciate your 5-star rating. We are glad that you like our range of products and our customer service! We hope to see you shopping with us again soon!

Posted 1 year ago

“Great bargain price for a great pair of shoes. Well packaged and delivered on time. Will use again.”

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Posted 1 year ago

Thanks so much for shopping with us Sean! We appreciate your support :)

Posted 1 year ago

“If I could give this place ZERO stars I would. Never in my history of online shopping have I encountered such DISGUSTING customer care/service! They give you free delivery but if you return the item, they claim it back from you as well as the cost of the return, so all in all my postage from Natterjacks and back to them cost me just under £10! Then to add insult to injury, the way they deal with a query is shocking!! NEVER AGAIN”

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Posted 1 year ago

“I am very happy with the item that I ordered from natterjacks,the price was good and it was delivered very quickly.”

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Posted 1 year ago

Hi, Thank you for your kind words! We care greatly about our customers satisfaction and we very happy you liked our service! The Natterjacks Team.

Posted 1 year ago

“Searched high and low for a t-shirt I was after, Natterjacks were the only store that had it in my size and it was delivered in 2 days. Spot on”

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Posted 1 year ago

Thank you so much for your 5* review, we are glad that you are happy with your shopping experience with us and hope to see you shopping with us soon!

Posted 1 year ago

“Only place in the UK with the product I wanted. My order arrived on time, as described and well packaged.”

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Posted 1 year ago

Thanks so much Colin! We really appreciate your 5 star rating of Natterjacks. We're glad that we provided you with the product you wanted and that your order arrived on time and well packaged. We love having return customers like you and hope you continue to shop with us.

Posted 1 year ago

“Great service and prompt delivery. Highly recommended.”

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Posted 1 year ago

Thank you so much David for your kind words and your 5-star rating of Natterjacks! We're so pleased to hear that you enjoyed our great service and prompt delivery.

Posted 1 year ago

Natterjacks is rated 4.7 based on 2,949 reviews