Natterjacks Reviews

4.7 Rating 3,101 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service”

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Posted 1 year ago

“First time ordering from Natterjacks, I emailed customer service as I was confused regarding the sizing of the shoes and they responded promptly and even sent pictures of the boxes illustrating the sizing. Product arrived in perfect condition and given the price was 50% off, I'd say it was an amazing deal! Strongly recommend. :)”

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Posted 1 year ago

“Parcel dispatched quickly and the item was as described at a really good price. Will definitely be using natterjack again in the future.”

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Posted 1 year ago

“I still haven't received my item.”

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Posted 1 year ago

“Lovely bag love it matches whit my jacket. Grasias”

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Posted 1 year ago

“Not received my order and no update since the order was placed. Where is my order.”

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Posted 1 year ago

“I can't give a review as I haven't received the item yet”

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Posted 1 year ago

“Ordered on Thursday night and paid extra for next day delivery. Delivery still not arrived by Wednesday evening. Tracker info is useless and just says it's still at depot with no live delivery info. Wrote to their customer services and just got a reply to say they were having a nice bank holiday weekend so things are delayed. Appreciate some delay due to bank holiday but this wasn't clear on website and regardless of bank holiday the item should have arrived by now. A small gesture of refunding the difference in premium delivery charge would have been a fair compromise, but this doesn't appear forthcoming.”

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Posted 1 year ago

“Great customer service thank you”

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Posted 1 year ago

“Brilliant shoe. Thanks natter”

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Posted 1 year ago

“Arrived on time, well packaged. Very good service.”

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Posted 1 year ago

“Great quality gear delivered quickly.”

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Posted 1 year ago

“Great product and service!”

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Posted 1 year ago

“Very good quality. Always prompt with delivery. Huge selection of products at fantastic prices, been using Natterjack’s for a while.”

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Posted 1 year ago

“Ordered a pair of size 9 Clarks treks, for good price, +£5.75 for faster delivery. When they did arrive! couldn't even get one of them on my foot,never had a problem with Clarks before.So needed refund.To Return them it cost me £10+ So I'm now down £15.75 and no shoes. !!”

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Posted 1 year ago

“The service was brilliant got my stuff in the time they said and the package was great will be using natterjacks again and will advise my friends to use them aswell thank you”

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Posted 1 year ago

“Brilliant company. Got trainers that could not get anywhere else and price brilliant. Ordered on line and delivery was superb”

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Posted 1 year ago

“Good price and next day delivery, who could ask for more?”

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Posted 1 year ago

“Was easy to order from & quick delivery. My son loves his new belt.”

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Posted 1 year ago

“Product arrived on time and of good quality.”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 3,101 reviews