Natterjacks Reviews

4.7 Rating 2,920 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order still hasn't arrived, even though I ordered on the 24th. So I don't understand how you want a review of I don't even have the item.”

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Posted 10 months ago

“Quick despatch and delivery especially at Xmas time.”

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Posted 10 months ago

“I’ve always loved Natterjacks!! I used to go in store a lot more but have been doing more online shopping due to work hours! Friendly staff in store and a great website!! Great for all your Skate and Streetwear needs!”

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Posted 10 months ago

“Great item, was so hard to find the right size anywhere, fast overnight delivery just in time for Christmas, amazing stuff, highly recommend.”

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Posted 10 months ago

“T.shirt was a gift for my son, it arrived really quickly and he loves it so really happy and will definitely order from Natterjacks again!”

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Posted 10 months ago

“Excellent speedy delivery”

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Posted 10 months ago

“Easy to navigate website plenty of choice was happy to find the exact sweatshirt I wanted to get my husband after much internet searching! Package arrived promptly and wrapped professionally Thank you Hope you all have a great festive time Pam”

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Posted 11 months ago

“Went to the store in Kingston and saw the amazing collection of shoes. Had to get some!! Ordered and it arrived in excellent time. Great product. Highly recommend”

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Posted 11 months ago

“Amazing delivery, amazing quality”

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Posted 11 months ago

“Fast efficient service and excellent price. Delivered on time.”

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Posted 11 months ago

“Great product, sadly faint black mark on tshirt- no time to send back as Xmas pressie. Very noticeable as white tshirt ! However, manufacturers mistake not Natterjacks - have bought various items of clothing before and communication and service and items have been fab”

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Posted 11 months ago

“Good quality item great service”

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Posted 11 months ago

“Great service, found size of garment that had sold out everywhere else, were also a little cheaper. Quick delivery and nicely packaged. Will be my go to shop.”

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Posted 11 months ago

“would not buy from this company again”

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Posted 11 months ago

“Received the wrong item but was corrected and refunded.”

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Posted 11 months ago

“Thank you for your availability, your listening and thank you for resolving my situation so quickly, to be able to offer this magnificent pair of shoes to my brother for Christmas 🙏🔥 Merry Christmas to the whole team ❤️”

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Posted 11 months ago

“Prompt service 😁”

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Posted 11 months ago

“Natterjacks order process /shipping process was seamless and quick. I wanted some spare hollow kingpins for my Thunder Titanium trucks and they were one of the only online stores that had them in stock. I grabbed some extra bearings to add to my order so that I want just ordering hollow kingpins for $30US shipping cost. Shipping seemed reasonable from UK to Massachusetts USA. Overall very pleased, thank you!”

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Posted 11 months ago

“Excellent service and communication, delivered as expected. Thank you”

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Posted 11 months ago

“Natterjacks delivered very quickly , was packed nicely and I was very satisfied there was a pricing error but I spoke to Natterjacks who offered to refund ! I am still waiting for this payment to go onto my card ! Will update if it doesn’t as apart from the pricing issue I have no complaints and would definitely shop at natterjacks again ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 11 months ago

Natterjacks is rated 4.7 based on 2,920 reviews