Natterjacks Reviews

4.7 Rating 2,974 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pleasure to deal with a small independent retailer, delivery quicker than expected thank you”

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Posted 11 months ago

“Great products great service”

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Posted 11 months ago

“Great service and fast delivery. Love my sunglasses 😎”

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Posted 11 months ago

“Great clothes at a great price with quick delivery , I will be shopping here again… first class”

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Posted 11 months ago

“I ordered some Salomon slip on summer trainers - they were a great price and arrived very quickly so am super pleased with my shopping experience.”

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Posted 11 months ago

“Great service , ordered two Fred Perry polos , arrived by Royal Mail registered post in 3 days as stated when ordered , no problem with packaging , and polos were spot on , will definitely use natterjacks again .”

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Posted 11 months ago

“Very pleased with my purchase of Crocs. They arrived in very good time.”

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Posted 11 months ago

“A very good service from Natterjacks. Placed order and was updated regularly about delivery. Would recommend.”

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Posted 11 months ago

“Ordered a pair of white Lucas puig skate shoes. In the description it said they were Suede and they are not they are a canvas upper. I am going to keep them as I like them but they are not as described.”

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Posted 11 months ago

“Well packaged. Great product. Easy to use site”

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Posted 11 months ago

“Qucik delivery, quality products! Many thanks!”

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Posted 11 months ago

“Order for the first time fantastic great with telling me been dispatched arrived within the days said would highly recommend thank Jamie”

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Posted 11 months ago

“5⭐ all round. Delivery, packaging, item. 👟😍👍”

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Posted 11 months ago

“Hello there, I hate to be a Karen but I just wanted to give a little feedback to help you improve as I love natterjacks and think the quality of the products and prompt delivery service are amazing. I ordered 3 carhartt lighters from you and they arrived extremely fast which I’m very happy about. However, they did all have quite a large barcode sticker stuck right across the design of the lighters. These stickers were incredibly hard to peel off and left all that horrible sticker residue once I finally finished peeling. We all know how much of a pain that stuff is to get off and usually there’s easier ways to clean the product that’s been stickered, but given the nature of this item, it’s not like I could just leave them in hot soapy water to soak. And as these lighters are to be given as a gift to my boyfriend for Valentine’s Day, I definitely didn’t want the design to be covered in that horrible sticky residue that collects dust. As I said, I really love the products but it took me more than 10 minutes to remove the stickers and then slowly scrub and scratch the residue off without scraping off any of the design, just felt like such extra hassle that’s not needed! Was just gonna say that maybe the barcode stickers aren’t necessary on the actual lighter itself, and if they are then perhaps to start using those peel friendly stickers that come right off without leaving the product looking and feeling bad immediately after purchase :) You pay a bit extra for carhartt lighters rather than your standard ones so you definitely expect them to be in nice condition when they arrive. Just a bit of feedback hopefully you’ll take it on so no one else has to spend ages trying to get them in good shape to give as gifts! Other than that, very impressed with the quality.”

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Posted 11 months ago

“Very pleased with my item,and delivery”

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Posted 11 months ago

“Great service would recommend 5* thank you 👌”

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Posted 11 months ago

“Quick service nicely packed.”

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Posted 11 months ago

“Very good seller. Shoes as description and arrived quick.”

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Posted 11 months ago

“Used to love visiting Natterjacks when I lived in that part of London, back in th 90s. Was chuffed to bits to find out theyr do mail order. Shoes arrived on time and percfetly packed. Thanks.”

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Posted 1 year ago

“Spot on, great service! Trainers look great. 👍”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 2,974 reviews