Natterjacks Reviews

4.7 Rating 2,947 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new sliders are so comfy and fit me perfectly.”

Natterjacks 5 star review on 27th January 2024

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Posted 10 months ago

“Absolute pleasure to deal with , fast service”

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Posted 10 months ago

“Discovered Natterjacks through a search for a particular pair of trainers. Very pleased with the service and my trainers. Communication and speed of delivery was excellent. Will definitely go to there web site again.”

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Posted 10 months ago

“Received my order. Sent a the wrong size. Not happy have to send them back . A simple size to get wrong is not acceptable and the inconvenience of sending them back and rewaiting to still receive the right size.”

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Posted 10 months ago

Hi Michelle, When looking at your order we did not in fact send you the wrong size. The size on the Crocs are in US sizes therefore a US7 is a UK6. We sent you the correct size.

Posted 10 months ago

“A nice range of stock, and the sales staff responded promptly to an online query made prior to purchase. My delivery arrived in good time and as described, many thanks!”

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Posted 10 months ago

“Extremely satisfied by my purchase with Natterjacks. Very friendly and communicative customer service, the item arrived ahead of its scheduled time and in brand new perfect condition.”

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Posted 10 months ago

“Absolutely fantastic, got some new skate shoes basically half the price I could find anywhere else so I bought two pairs. Next day delivery too! Boxed well. I know what website il be returning to in the future! The video is the shoes in use, bought two pairs exactly the same :)”

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Posted 11 months ago

“Better quality than I thought super happy”

Natterjacks 5 star review on 20th January 2024

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Posted 11 months ago

“I was looking to purchase a pair of Dr Marten Boots and didn't want the hassle of going to a store in person. I done a search online and found Natterjacks, whom I have never heard off. They had the exact ones I was looking for at the lowest price I could find. I ordered these and received them within a few days, delivered by the Royal Mail. They were well packaged up and in immaculate order when received. Would defo use Natterjacks again.”

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Posted 11 months ago

“Great choice of vans, with some fantastic reductions and generally a better selection of sizes than most. Quick delivery , quality hi tops .”

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Posted 11 months ago

“Item as described and arrived very quickly. Great price in the sale and impressed with the service.”

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Posted 11 months ago

“great prices for a terrible service!! Ordered from the EU, nice that they include custom charges in the order because that saves you time and maybe money, the problem is that if you want to make a return then you cannot because they don't have ANY IDEA of how much they would repay!!! Nice that they ship abroad but they aren't actually able to handle that at all. Apart from that, which maybe doesn't interest you, the packaging had some serious problems. The clothes where stuffed together in the cardbox without any individual plastic bag to guard them, you could even risk to damage them while opening the box. And as a matter of fact, one item I received was damaged. A Carhartt coat worth more than 200€ came with a button that was damaged. And that is why I would have liked to return it and have my money back. And they took days and days to answer to my request to then come up saying that basically they didn't know how would I be refunded to then ask some special expert they had for that, who in turn took WEEKS to answer, and the answer was that not even he knew. Can't really say if they're more incompetent or just deceitful and dishonest, just make yourself a favor and avoid them!”

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Posted 11 months ago

“All very smooth and swiftly delivered”

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Posted 11 months ago

“Great price and prompt delivery. Thanks!”

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Posted 11 months ago

“Shoes arrived very quickly, as advertised in good condition”

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Posted 11 months ago

“Good service. Good prices. Prompt delivery.”

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Posted 11 months ago

“Easy ordering process and had all sizes. Will be ordering in another colour.”

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Posted 11 months ago

“Trainers half price! Speedy delivery. Excellent”

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Posted 11 months ago

“The shoes were a great price and arrived quicker than expected. Will definitely be using them again”

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Posted 11 months ago

“Delivered very quickly,well packed and in excellent condition!”

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Posted 11 months ago

Natterjacks is rated 4.7 based on 2,947 reviews