Natterjacks Reviews

4.7 Rating 2,920 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service would recommend 5* thank you 👌”

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Posted 9 months ago

“Quick service nicely packed.”

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Posted 9 months ago

“Very good seller. Shoes as description and arrived quick.”

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Posted 9 months ago

“Used to love visiting Natterjacks when I lived in that part of London, back in th 90s. Was chuffed to bits to find out theyr do mail order. Shoes arrived on time and percfetly packed. Thanks.”

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Posted 9 months ago

“Spot on, great service! Trainers look great. 👍”

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Posted 9 months ago

“My skateboard arrived with a very deep hole in the ply. I understand that this is the manufacturer but quality checks should be carried out before postage. Unfortunately I applied grip tape before I noticed this. I emailed and phoned up the store a few times, I was informed that I would be able to return this item (more hassle) with the grip tape having been put on. Upon further investigation after ending the calls, I found out that any opening of the packages mean you are not entitled to a refund as it has been tampered with. I’ve decided it’s easier to just try and sell the defect board on much cheaper elsewhere and cut my loses”

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Posted 9 months ago

“Excellent. Purchased two pairs of Vans (at a great price!) for my kids. One was happy, the other didn’t like the fit, so we kept one pair and sent the other back, for which a refund was issued without question. Happy to recommend Natterjacks and will definitely use them again.”

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Posted 9 months ago

“Great website, fast delivery, everything as expected! ⭐️⭐️⭐️⭐️⭐️”

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Posted 9 months ago

“Fast delivery. Great service and great price. Bought new balance 440 tan. Love them. 👍🏻”

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Posted 9 months ago

“it's good to keep it that way..)”

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Posted 9 months ago

“Good range of products and great prices”

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Posted 9 months ago

“The new sliders are so comfy and fit me perfectly.”

Natterjacks 5 star review on 27th January 2024

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Posted 9 months ago

“Absolute pleasure to deal with , fast service”

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Posted 9 months ago

“Discovered Natterjacks through a search for a particular pair of trainers. Very pleased with the service and my trainers. Communication and speed of delivery was excellent. Will definitely go to there web site again.”

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Posted 9 months ago

“Received my order. Sent a the wrong size. Not happy have to send them back . A simple size to get wrong is not acceptable and the inconvenience of sending them back and rewaiting to still receive the right size.”

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Posted 9 months ago

Hi Michelle, When looking at your order we did not in fact send you the wrong size. The size on the Crocs are in US sizes therefore a US7 is a UK6. We sent you the correct size.

Posted 9 months ago

“A nice range of stock, and the sales staff responded promptly to an online query made prior to purchase. My delivery arrived in good time and as described, many thanks!”

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Posted 9 months ago

“Extremely satisfied by my purchase with Natterjacks. Very friendly and communicative customer service, the item arrived ahead of its scheduled time and in brand new perfect condition.”

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Posted 9 months ago

“Absolutely fantastic, got some new skate shoes basically half the price I could find anywhere else so I bought two pairs. Next day delivery too! Boxed well. I know what website il be returning to in the future! The video is the shoes in use, bought two pairs exactly the same :)”

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Posted 10 months ago

“Better quality than I thought super happy”

Natterjacks 5 star review on 20th January 2024

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Posted 10 months ago

“I was looking to purchase a pair of Dr Marten Boots and didn't want the hassle of going to a store in person. I done a search online and found Natterjacks, whom I have never heard off. They had the exact ones I was looking for at the lowest price I could find. I ordered these and received them within a few days, delivered by the Royal Mail. They were well packaged up and in immaculate order when received. Would defo use Natterjacks again.”

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Posted 10 months ago

Natterjacks is rated 4.7 based on 2,920 reviews