Natterjacks Reviews

4.7 Rating 3,347 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great online store, with a great choice of products, fast delivery, highly recommended,”

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Posted 9 months ago

“I just love Natterjacks! They have the most amazing range across their stores and their staff are always helpful, friendly and a pleasure to deal with both in person and when ordering online. I emailed them with a query I had about how I could arrange for an online order ti bedelivered to their store so that I could collect it in person, and they reponded almost immediately...more than once. I've never had a bad experience shopping with them. Great shop and great staff. Love 'em!”

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Posted 9 months ago

“Good welcome offer for signing up and availability of the hoodie I was after too. Only downside was their courier who took several days to deliver.”

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Posted 9 months ago

“As a newbie buying chosen garments for my grandkids , have been impressed with the site , ease of use , the communication and delivery emails and packaging , will use again”

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Posted 9 months ago

“Really smooth transaction, ordered some Vans for me and the children. Absolutely amazing prices, cheapest I’ve seen anywhere!! Arrived within two days, exactly what was ordered. Thank you!”

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Posted 10 months ago

“Speedy delivery and well packaged.. highly recommend”

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Posted 10 months ago

“Really great service, deluvery came earlier. I am happy”

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Posted 10 months ago

“I'm a bit surprised that my gift card is taking so long to arrive. It's been 5 days and they charge £5 to deliver it by royal mail. As it's only a gift card, the delay cannot be because of low stock, and £5 is plenty for first class postage”

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Posted 10 months ago

“All good, no complaints, will purchased again 👍🏼”

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Posted 10 months ago

“I nearly didn’t buy from this retailer because of the bad reviews on Trust Pilot but I urge you to take no notice. Ordered, had multiple emails from Natterjack so I knew what was going on and when it said they were delivered, they came, very well packed, perfect in every way. Would definitely buy from here again”

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Posted 10 months ago

“Saw a 50% off offer for a Patagonia jumper I was thinking about buying. The name of the company rang a bell with me somewhere, but placed the order and two days later I had a lovely warm fleece sweater delivered by Royal Mail for a fraction of the price if I had bought elsewhere. Hey pleased. Also, when I opened the parcel and saw the return address it dawned on me that I’d bought my first Ralph Lauren shirt from Natterjacks in the early 90’s as I used to go to Kingston College! Little trip down memory lane!”

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Posted 10 months ago

“Brilliant shirt and a really good price. Delivered on time. Very pleased”

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Posted 10 months ago

“Fantastic choice, great quality items.”

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Posted 10 months ago

“Wow, I am totally taken back with the quality of the "Retro" Fila Fleece i received today, and for such a quality price. Defo will be back again, thanks Natterjacks”

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Posted 10 months ago

“My order hasn’t arrived ???”

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Posted 10 months ago

“Product arrived promptly and as described, fantastic value too”

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Posted 10 months ago

“Top company.. insane range of carhartt (which is my brand) and website service is amazing and packaged brilliantly i.e. so cap was not damaged. Been in store as well and staff are super helpful and friendly.”

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Posted 11 months ago

“Really slow website and slow to dispatch orders. Also the courier said they attempted to deliver the parcel even though the Ring doorbell showed no one arriving”

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Posted 11 months ago

“Good item good service”

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Posted 11 months ago

“Great place - and also great for internet shopping”

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Posted 11 months ago

Natterjacks is rated 4.7 based on 3,347 reviews