Natterjacks Reviews

4.7 Rating 3,101 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I oredered a pair of black leather Nike air 90s and the right foot is very tight. Even after wearing the trainers all day there was no give and my foot has been in pain ever since. Though the quality is good I believe this a manufacturing fault. Overall not a good experience and a loss of money.”

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Posted 7 years ago

“Delivery is 2 days overdue. With no tracking information given. No updates on despatch. Aftet paying for delivery this is apalling.”

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Posted 1 year ago

“ordering and payment simple. But have had no dispatch email and no tracking info sent to me.”

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Posted 1 year ago

“I missed the delivery of purchase for my sons birthday so I called Natterjacks to see if they could help and was told he would try and get the courier to call back, unfortunately he didn’t cut the call off and I heard him say….she was probably in the shower or having a s..t, f..k knows! I tried shouting hello but the conversation went on, I’m absolutely disgusted. I collected the parcel myself from the depot and didn’t hear back from Natterjacks!”

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Posted 1 year ago

“I love the updated site, and the wide selection they have. Always finding bargains in the Sale section”

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Posted 7 years ago

“This is my second time to order online from Natterjacks and I was never disappointed. They sent me the right item at the right time. Communication was excellent. I will definitely shop with them again if something interests me.”

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Posted 9 years ago

“The easiest purchase I've ever made...quick response time...easy checkout...got the pair of shoes I wanted in 3 days... Best experience ever!!!”

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Posted 9 years ago

“Quick delivery great price”

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Posted 9 years ago

“ordered and delivered very fast”

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Posted 9 years ago

“Item arrived promptly, and well packed. Prices are competitive and overall a very good services. Will be using them again. Thanks”

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Posted 11 months ago

“Early delivery excellent thank you 😊”

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Posted 1 year ago

“Only place that had a pair of Etnies shoes I wanted. I paid for next day delivery - trainers arrived the following day.”

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Posted 1 year ago

“The telephone service was efficient and very helpful. Online purchase was delivered in good time and items were as expected”

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Posted 1 year ago

“The only place I could get the Crocs I wanted - they arrived soon after order I was very pleased 😁”

Natterjacks 5 star review on 29th June 2024

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Posted 1 year ago

“Regularly buy accessories from Natterjacks. They offer plenty of choice and fast hassle free delivery.”

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Posted 1 year ago

“Excellent service, friendly people and high quality items. Will shop here again.”

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Posted 1 year ago

“Prompt delivery, great shoes”

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Posted 1 year ago

“Great seller, very good price and value for money, fast delivery and well packaged, highly recommended 👌”

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Posted 1 year ago

“Amazing customer service, very personable staff. Love Natterjacks, we need our local gems like this to remain open for business. Thank you.”

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Posted 1 year ago

“Had what I wanted and the price was competitive. First time using this company, delivery arrived earlier than expected, a good experience”

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Posted 1 year ago

Natterjacks is rated 4.7 based on 3,101 reviews