Natterjacks Reviews

4.7 Rating 3,347 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 3,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 25th June 2025

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my order, but have been asked to write a review.”

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Posted 1 week ago

Just call us and we will help you, we can always track any delivery Giving a bad review without asking for help doesn't make sense

Posted 1 week ago

“So far, you’ve managed to fail twice to deliver. Driver ignored the online instructions and my son on the ring doorbell asking them to leave it with the nearest house No. 36. Then complete failure after saying it would’ve here yesterday between 14:11 & 16:11. It’s my daughter’s Christmas present!”

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Posted 9 months ago

“I don’t even have my order yet.”

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Posted 9 months ago

“My order hasn’t arrived ???”

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Posted 10 months ago

“Ordered stuff on 4th August paid express delivery still not here and it’s the 11th”

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Posted 1 year ago

“Still not arrived yet despite Royal Mail emailing me with delivery dates on 2 separate occasions/days so unfortunately I can’t review the product.”

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Posted 1 year ago

“I DONT HAVE MY ORDER YET.”

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Posted 1 year ago

“Paid for next day delivery on a Friday but didnt attempt to deliver it until the following Wednesday. I say attempt because even though it would fit through the letterbox and I have a 4 foot box with a sign saying “parcels here please “ the driver didnt deliver it because no one was in? So it will come today, almost 1 week since ordering, after costing me £6 for special next day delivery. Not good”

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Posted 1 year ago

“I ordered two pairs or trainers abd was told they’d turn up today but haven’t not happy 😡”

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Posted 1 year ago

“Parcels late even tho paid for 48 service”

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Posted 1 year ago

“After submitting a complaint through Sup*reme*asset*7**@**gm*ail.**com I successfully recovered my stolen funds”

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Posted 1 year ago

“I wore these for only a couple of hours in my house and they started to crack down the sides. I wouldn't buy these again at all”

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Posted 1 year ago

“Paid for next working day delivery a week ago….. stil no delivery. Perhaps not Natterjacks fault, but still very disappointing.”

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Posted 1 year ago

“I still haven’t received it!!!!”

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Posted 1 year ago

“One of the slowest delivery i have ever experienced I usually order from other skate shops and never experienced more than 3 days to receive a package It’s been over 7 days and my order is still on the way. Do yourself a favour and buy from other stores where they actually send the packages faster. First and last time I will use this shop.”

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Posted 1 year ago

“Ordered two items, payed for both then was sent an email the next day stating that one of the two items were actually sold out, and that I would receive a refund “in a few moments”. Three days later I still haven’t received anything, after writing them an email with their response being “it has been rectified”. It hasn’t. I’m still waiting for my money back, the other item has even arrived now and I’m still waiting for my money back.”

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Posted 2 years ago

“Bought a pair of shoes a week ago, not heard anything since... So can't review”

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Posted 2 years ago

“ordered my parcel 6 days ago and still hasn’t been shipped.”

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Posted 2 years ago

“Still waiting for my delivery. Sent a message to enquire and received please give us a review from a bot !!!”

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Posted 2 years ago

“Ordered a sergio tacchini t shirt a week ago then got a skirt with flowers on it absoulte joke.”

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Posted 2 years ago

Natterjacks is rated 4.7 based on 3,347 reviews