Natterjacks Reviews

4.7 Rating 2,949 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good shipping and great products!”

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Posted 2 years ago

“Great product and obviously new but packaging was literally falling apart and in several pieces, had to be taped together. I know this doesn’t affect the product and if they were for me wouldn’t be a problem but as they were a gift was disappointing”

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Posted 2 years ago

“Great items and fast delivery thanks”

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Posted 2 years ago

“Never used Natterjacks before so rang the shop before I ordered as the trainers were out of stock everywhere & gentleman was really helpful. Ordered received goods in 3 working days . Happy so far , good to use the smaller retailers than the big companies”

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Posted 2 years ago

“Simple ordering with excellent speedy delivery. Thanks ☺️”

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Posted 2 years ago

“Had the item I wanted, easy to order and delivered quickly.”

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Posted 2 years ago

“First time I’ve bought from Natterjacks. Website is easy to use. They have a good selection of products, in fact more per brand than some of their competitors, as some items I’ve only seen on the Natterjacks website! Purchased a hat by Parra, great hat, nice fit and looks fab! Delivery was speedy and updates were consistent. My one negative comment is, they packaged the cap in a brown bag and then put that in a plastic/ polythene shipping bag… the hat arrived looking like road kill. Fortunately it’s an unstructured 6 panel, flat brim cap and so not to disastrous, although it does look ‘well worn’ but if this had been a structured cap, it would have been destroyed. Come on guys, fork out for a few hat boxes, it makes a real difference.”

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Posted 2 years ago

“The best staff and clothing quality”

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Posted 2 years ago

“Amazing service and outstanding communication💯👏”

Natterjacks 5 star review on 15th November 2022

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Posted 2 years ago

“Excellent service..Great price on the Adidas Handball special GTX that I bought.would definitely recommend..”

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Posted 2 years ago

“Really nice service. The website was easy to use and the itens have good quality. The only thing I would improve is the packaging. The itens could have a better package. Thanks.”

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Posted 2 years ago

“Very pleased with adidas trainers - quick dispatch and well packaged. Thank you”

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Posted 2 years ago

“Not a great experience to be fair. Garment arrived without original tags and was in a pretty tatty state. Also despite this I have not been refunded the full amount paid as delivery has not been refunded. Very disappointing.”

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Posted 2 years ago

“All good thanks a lot very fast”

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Posted 2 years ago

“Excellent customer service!”

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Posted 2 years ago

“Great service. Stocked sold out items so I was still able to purchase. Quick delivery, only criticism is postage was pretty steep!”

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Posted 2 years ago

“Great shop with great customer service”

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Posted 2 years ago

“Hadn't heard of the company before until was searching for shoes for my son, really pleased with the service and speed of delivery, will definitely use again in the future”

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Posted 2 years ago

“Sizing and material was perfect amazing for winter”

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Posted 2 years ago

“Very good quick delivery”

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Posted 2 years ago

Natterjacks is rated 4.7 based on 2,949 reviews