Natterjacks Reviews

4.7 Rating 2,922 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

Visit Website

Write Your review

Tell us how Natterjacks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natterjacks 5 star review on 18th October 2024

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and keeps client up to date with the progress of the order. Very reassuring.”

Helpful Report

Posted 1 year ago

“Great product, speedy delivery, personal touch on the delivery note, very satisfied customer!”

Helpful Report

Posted 1 year ago

“All good, got everything I ordered”

Helpful Report

Posted 1 year ago

“Great service. Efficient, timely delivery.”

Helpful Report

Posted 1 year ago

“Easy to make order but review premature as haven’t received goods yet”

Helpful Report

Posted 1 year ago

“Good service, easy website. Thank you”

Helpful Report

Posted 1 year ago

“I ordered these trousers on November 27th. I have had no updates, I haven’t received them and I am being pestered about writing a review”

Helpful Report

Posted 1 year ago

“I was desperate to buy my daughter a pair of Clash DMs for her 16th birthday but struggled to find the right size. Was let down by one store but was saved by Natterjacks. I ordered them on Monday and they arrived on the Wednesday. Will definitely buy from again as my daughter was overjoyed.”

Helpful Report

Posted 1 year ago

“The voucher hasn't arrived. Please check on this”

Helpful Report

Posted 1 year ago

“Thanks for the T-shirts, excellent quality, communication and delivery”

Helpful Report

Posted 1 year ago

“Always have a great shopping experience with Natterjacks, either online or in store. Online orders arrive when they say they will and Natterjacks keep you informed if any items delayed.”

Helpful Report

Posted 1 year ago

“Seen the bad reviews but I’m guessing they’ve changed their customer service people since then. Had issues my PayPal to get my Carhartt jacket but natterjacks kept me updated the whole time. Had no issues with the jacket when it came”

Helpful Report

Posted 1 year ago

“Really good shipping and great products!”

Helpful Report

Posted 1 year ago

“Great product and obviously new but packaging was literally falling apart and in several pieces, had to be taped together. I know this doesn’t affect the product and if they were for me wouldn’t be a problem but as they were a gift was disappointing”

Helpful Report

Posted 1 year ago

“Great items and fast delivery thanks”

Helpful Report

Posted 1 year ago

“Never used Natterjacks before so rang the shop before I ordered as the trainers were out of stock everywhere & gentleman was really helpful. Ordered received goods in 3 working days . Happy so far , good to use the smaller retailers than the big companies”

Helpful Report

Posted 1 year ago

“Simple ordering with excellent speedy delivery. Thanks ☺️”

Helpful Report

Posted 2 years ago

“Had the item I wanted, easy to order and delivered quickly.”

Helpful Report

Posted 2 years ago

“First time I’ve bought from Natterjacks. Website is easy to use. They have a good selection of products, in fact more per brand than some of their competitors, as some items I’ve only seen on the Natterjacks website! Purchased a hat by Parra, great hat, nice fit and looks fab! Delivery was speedy and updates were consistent. My one negative comment is, they packaged the cap in a brown bag and then put that in a plastic/ polythene shipping bag… the hat arrived looking like road kill. Fortunately it’s an unstructured 6 panel, flat brim cap and so not to disastrous, although it does look ‘well worn’ but if this had been a structured cap, it would have been destroyed. Come on guys, fork out for a few hat boxes, it makes a real difference.”

Helpful Report

Posted 2 years ago

“The best staff and clothing quality”

Helpful Report

Posted 2 years ago

Natterjacks is rated 4.7 based on 2,922 reviews