Natterjacks Reviews

4.7 Rating 2,949 Reviews

92 %

of reviewers recommend Natterjacks

4.7

Based on 2,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Natterjacks 5 star review on 23rd December 2024

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve still not received the jeans?”

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Posted 2 years ago

“Great service. Great choice of kicks. Great experience overall.”

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Posted 2 years ago

“Love the store, the staff are really knowledgeable.”

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Posted 2 years ago

“Lovely hat. Only downside is that it would benefit from being packaged in a box as it’s very squashed now which is a shame as for a Xmas present.”

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Posted 2 years ago

“Natterjacks not only have the best most unique customer service in their shop(s) that I’ve ever come across their website is superb. Clear, precise and easy to use makes shopping online a pleasure. Well done Natterjacks!”

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Posted 2 years ago

“Still have not received the item after paying for specific delivery to arrive within 3 days.”

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Posted 2 years ago

“Really impressed- very quick delivery- great products. Will definitely use again. Thanks”

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Posted 2 years ago

“Absolutely amazing service very fast delivery and the item was packaged very well”

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Posted 2 years ago

“Excellent service and keeps client up to date with the progress of the order. Very reassuring.”

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Posted 2 years ago

“Great product, speedy delivery, personal touch on the delivery note, very satisfied customer!”

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Posted 2 years ago

“All good, got everything I ordered”

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Posted 2 years ago

“Great service. Efficient, timely delivery.”

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Posted 2 years ago

“Easy to make order but review premature as haven’t received goods yet”

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Posted 2 years ago

“Good service, easy website. Thank you”

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Posted 2 years ago

“I ordered these trousers on November 27th. I have had no updates, I haven’t received them and I am being pestered about writing a review”

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Posted 2 years ago

“I was desperate to buy my daughter a pair of Clash DMs for her 16th birthday but struggled to find the right size. Was let down by one store but was saved by Natterjacks. I ordered them on Monday and they arrived on the Wednesday. Will definitely buy from again as my daughter was overjoyed.”

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Posted 2 years ago

“The voucher hasn't arrived. Please check on this”

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Posted 2 years ago

“Thanks for the T-shirts, excellent quality, communication and delivery”

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Posted 2 years ago

“Always have a great shopping experience with Natterjacks, either online or in store. Online orders arrive when they say they will and Natterjacks keep you informed if any items delayed.”

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Posted 2 years ago

“Seen the bad reviews but I’m guessing they’ve changed their customer service people since then. Had issues my PayPal to get my Carhartt jacket but natterjacks kept me updated the whole time. Had no issues with the jacket when it came”

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Posted 2 years ago

Natterjacks is rated 4.7 based on 2,949 reviews