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Natterjacks Reviews

4.7 Rating 2,707 Reviews
92 %
of reviewers recommend Natterjacks
Company Reviews Product Reviews
2,079
 Metrics Info
4.7
Based on 2,707 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Natterjacks Reviews

About Natterjacks:

Natterjacks is an independent street wear and skate store based in Kingston, Surrey. We have rare and limited edition footwear and clothing that you find anywhere else from brands like Nike, Adidas, Stussy, Palace, Asics, Clarks, Fred Perry and More.

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Lee McCombe
Verified Buyer
“Ordered a pair of white Lucas puig skate shoes. In the description it said they were Suede and they are not they are a canvas upper. I am going to keep them as I like them but they are not as described.”
Helpful Report
Posted 2 months ago
Margaret Coyle
Verified Buyer
“Well packaged. Great product. Easy to use site”
Helpful Report
Posted 2 months ago
Patryk Przybylo
Verified Buyer
“Qucik delivery, quality products! Many thanks!”
Helpful Report
Posted 2 months ago
Jamie Jones Weedon
Verified Buyer
“Order for the first time fantastic great with telling me been dispatched arrived within the days said would highly recommend thank Jamie”
Helpful Report
Posted 2 months ago
Peter Anderson
Verified Buyer
“5⭐ all round. Delivery, packaging, item. 👟😍👍”
Helpful Report
Posted 2 months ago
Carma Newell
Verified Buyer
“Hello there, I hate to be a Karen but I just wanted to give a little feedback to help you improve as I love natterjacks and think the quality of the products and prompt delivery service are amazing. I ordered 3 carhartt lighters from you and they arrived extremely fast which I’m very happy about. However, they did all have quite a large barcode sticker stuck right across the design of the lighters. These stickers were incredibly hard to peel off and left all that horrible sticker residue once I finally finished peeling. We all know how much of a pain that stuff is to get off and usually there’s easier ways to clean the product that’s been stickered, but given the nature of this item, it’s not like I could just leave them in hot soapy water to soak. And as these lighters are to be given as a gift to my boyfriend for Valentine’s Day, I definitely didn’t want the design to be covered in that horrible sticky residue that collects dust. As I said, I really love the products but it took me more than 10 minutes to remove the stickers and then slowly scrub and scratch the residue off without scraping off any of the design, just felt like such extra hassle that’s not needed! Was just gonna say that maybe the barcode stickers aren’t necessary on the actual lighter itself, and if they are then perhaps to start using those peel friendly stickers that come right off without leaving the product looking and feeling bad immediately after purchase :) You pay a bit extra for carhartt lighters rather than your standard ones so you definitely expect them to be in nice condition when they arrive. Just a bit of feedback hopefully you’ll take it on so no one else has to spend ages trying to get them in good shape to give as gifts! Other than that, very impressed with the quality.”
Helpful Report
Posted 2 months ago
Paula Robinson
Verified Buyer
“Very pleased with my item,and delivery”
Helpful Report
Posted 2 months ago
K Solomon
Verified Buyer
“Great service would recommend 5* thank you 👌”
Helpful Report
Posted 2 months ago
Aashesh Paul
Verified Buyer
“Quick service nicely packed.”
Helpful Report
Posted 2 months ago
Roberta Lanzo
Verified Buyer
“Very good seller. Shoes as description and arrived quick.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Used to love visiting Natterjacks when I lived in that part of London, back in th 90s. Was chuffed to bits to find out theyr do mail order. Shoes arrived on time and percfetly packed. Thanks.”
Helpful Report
Posted 2 months ago
Chris Bell
Verified Buyer
“Spot on, great service! Trainers look great. 👍”
Helpful Report
Posted 2 months ago
Anonymous
Verified Reviewer
“My skateboard arrived with a very deep hole in the ply. I understand that this is the manufacturer but quality checks should be carried out before postage. Unfortunately I applied grip tape before I noticed this. I emailed and phoned up the store a few times, I was informed that I would be able to return this item (more hassle) with the grip tape having been put on. Upon further investigation after ending the calls, I found out that any opening of the packages mean you are not entitled to a refund as it has been tampered with. I’ve decided it’s easier to just try and sell the defect board on much cheaper elsewhere and cut my loses”
Helpful Report
Posted 2 months ago
Matthew Frain
Verified Buyer
“Excellent. Purchased two pairs of Vans (at a great price!) for my kids. One was happy, the other didn’t like the fit, so we kept one pair and sent the other back, for which a refund was issued without question. Happy to recommend Natterjacks and will definitely use them again.”
Helpful Report
Posted 2 months ago
Adam Jennings
Verified Buyer
“Great website, fast delivery, everything as expected! ⭐️⭐️⭐️⭐️⭐️”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Fast delivery. Great service and great price. Bought new balance 440 tan. Love them. 👍🏻”
Helpful Report
Posted 2 months ago
Gregor
Unverified Reviewer
“it's good to keep it that way..)”
Helpful Report
Posted 2 months ago
Ginette Braithwaite
Verified Buyer
“Good range of products and great prices”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“The new sliders are so comfy and fit me perfectly.”
Natterjacks 5 star review on 27th January 2024
Helpful Report
Posted 2 months ago
Mark Robb
Verified Buyer
“Absolute pleasure to deal with , fast service”
Helpful Report
Posted 2 months ago
Natterjacks is rated 4.7 based on 2,707 reviews
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